Find extensive information for your new start in Hamburg.
The telephone hotline of the Hamburg Welcome Center is not available on Thursday, October 6, 2022. Thank you for your understanding.
Information for people from Ukraine: Here you can find information about the services offered at the Hamburg Welcome Center for people from Ukraine seeking protection.
All our current events and webinars as well as the newsletter.
All updates and interesting events for newcomers.
All you need to know for your new start in Hamburg!
Find all info, the services and our contact details here.
Checklists, printouts and more.
As the current situation in Ukraine forces people out of their homes and their home country, Hamburg stands prepared and ready to help.
The University of Hamburg provides information on studying, enrollment and the most important support services for affected people.
Everything else that is important and worth knowing can be found here.
How to convert your proof of vaccination into a European vaccination certificate.
Here you will find the answers to many questions concerning your stay in times of Covid-19 (Corona-Virus)
The current situation in Hamburg and what you need to know (different languages).
Due to the risk of infection with the coronavirus (Covid-19), the immigration authorities in Hamburg are only open for customers with an appointment.
Website with information from communities for communities in English, Arabic, Turkish and other languages.
The federal government's site for immigrants: preparations in your home country, arrival in Germany and your first steps here.
The direct line to the Hamburg administration.Mon. - Fri. from 7am to 7pm.
The chatbot for your questions about the services of the Hamburg administration.
Free advice for immigrants on questions of daily life
Contact us with any questions you may have about your new start in Hamburg.