Hamburg Welcome Center - Entry & Residence

Hamburg Welcome Portal Newcomers Service

The Hamburg Welcome Center's Newcomers Service provides advice on all questions regarding your relocation. Please feel free to make an appointment!

Newcomers Service

Newcomers Service - Hamburg Welcome Portal

You are new in Hamburg and in need for some basic information regarding your new start? We are here to help new citizens from abroad and elsewhere in Germany with any questions or issues they wish to raise.  

We are happy to advise you and give you initial information, brochures and personal advice about various topics. That includes for example accommodation, employment, family and childcare, bank accounts, taxes, schooling and studying or learning German.

We also offer consultation for companies and their staff who consider relocating to Hamburg.

Just write us an e-mail with your request, phone us or make an appointment for a personal consultation at the Hamburg Welcome Center, if you need more detailed advice. You can book an appointment via e-mail or phone during opening hours. 

You are also welcome to use the information we offer on our Hamburg Welcome Portal with important hints and tips on all central topics that are relevant for your start.

How to contact us

Hamburg Welcome Center
Süderstraße 32 b
20097 Hamburg

Phone: 040 42839-5539/-5540


We make every effort to answer within 72 hours.

Newcomers Service