Hamburg Welcome Center - Entry & Residence

Hamburg Welcome Portal Newcomers Service

The Newcomers Service supports people with a migrant history to find orientation in Hamburg. We offer general advice on a wide range of topics from recognition to the search for a dentist.

Newcomers Service

Newcomers Service - Hamburg Welcome Portal

About Us

We offer general counseling for migrant people and people interested in moving to Hamburg. We provide support and advice on a wide range of topics as well as guidance on how and where to find the right office or contact person for your concern.

Our Services

You can get free general information for newcomers and brochures on the following topics:

  • House hunting
  • Work and tax matters
  • Family 
  • Childcare and school
  • Studying
  • Health and insurance 
  • state-funded benefits
  • Culture, leisure and more

In addition, we offer you an initial orientation regarding the recognition of your foreign professional or educational qualifications.

You are also free to use our information service on our Hamburg Welcome Portal, where you will find important tips and advice on all central topics relevant for settling in.

We broadcast monthly online events on various topics in English where you have the chance to ask individual questions directly. Click here for upcoming events.

Contact Information

Just write us an email with your request or give us a call. For a more detailed consultation, whether in person or on the phone, you can make an appointment at the Hamburg Welcome Center during the office hours.

Tel.: (+49) 40 42839 - direct dialling

Direct diallingSpoken language
-5540German, English
-5539German, English
-5566German, English

Hamburg Welcome Center
Süderstraße 32 b
20097 Hamburg

Show directions

Who is our Sponsor?

The Newcomers Service is part of the services of the Behörde für Arbeit, Gesundheit, Soziales, Familie und Integration (Hamburg Social Security Office).

Are you looking for the right contact person?

Please contact our Welcome Desk. We will take your request and forward it to the responsible contact person.

Newcomers Service