About Us
We offer general counseling for migrant people and people interested in moving to Hamburg. We provide support and advice on a wide range of topics as well as guidance on how and where to find the right office or contact person for your concern.
Our Services
You can get free general information for newcomers and brochures on the following topics:
- House hunting
- Work and tax matters
- Family
- Childcare and school
- Studying
- Health and insurance
- state-funded benefits
- Culture, leisure and more
In addition, we offer you an initial orientation regarding the recognition of your foreign professional or educational qualifications.
You are also free to use our information service on our Hamburg Welcome Portal, where you will find important tips and advice on all central topics relevant for settling in.
We broadcast monthly online events on various topics in English where you have the chance to ask individual questions directly. Click here for upcoming events.
Contact Information
Just write us an email with your request or give us a call. For a more detailed consultation, whether in person or on the phone, you can make an appointment at the Hamburg Welcome Center during the office hours.
Email: newcomers@welcome.hamburg.de
Tel.: (+49) 40 42839 - direct dialling
| Direct dialling | Spoken language |
| -5517 | German, English |
| -5540 | German, English |
| -5539 | German, English |
| -5565 | German, English, Russian |
| -3752 | German, English |
| -5123 | German, English |
| -5566 | German, English |
Location
Hamburg Welcome Center
Süderstraße 32 b
20097 Hamburg
Show directions
Who is our Sponsor?
The Newcomers Service is part of the services of the Behörde für Arbeit, Gesundheit, Soziales, Familie und Integration (Hamburg Social Security Office).
Are you looking for the right contact person?
Please contact our Welcome Desk. We will take your request and forward it to the responsible contact person.
