Apply for a new ID card for theft

Prerequisites

The obligation to apply for an identity card applies to you if you

• have German citizenship,
• have reached the age of 16,
• are registered in Germany,
• do not have a valid passport or provisional passport.

For the application outside of your main place of residence:

• You must be able to demonstrate an important reason why you are not applying for an identity card from the identity card authority at your main place of residence.
• If you are registered in Hamburg with a secondary residence, the approval of the identity card authority at the place of your main residence is required for the issuance of the ID document. When applying, a non-responsibility surcharge applies, which means that the costs of the issuance increase.

Documents required

• Current passport photo, which must meet the photo requirements for electronic ID cards.
  The requirements for the passport photo can be found in the photo sample table (see link “Federal Ministry of the Interior and Homeland - Photo sample table”, at the bottom of this page under “Forms, Service & Links”).
  
  A photo booth (speed capture terminal) is available. The fee for a photo on site is EUR 6.00. You will not receive a printout. Please note that the existing photo booth is not suitable for taking passport photos of infants and small children.
  
• If available and not yet validated: old identity card or passport or temporary identity card or children's passport (valid or already expired)
• If you do not have a valid passport or ID card: birth certificate, marriage certificate
• police report of loss
• For children under 16 years of age: if necessary, declaration of consent from the parent who is not present with legal custody
  • If there is only one legal guardian, additional proof of custody

Please note

There are the following hints:

• An extension or change of the identity card is not possible. A new identity card is always issued.
• In urgent cases, you can also apply for a temporary identity card (valid for a maximum of 3 months) at the same time. This will be given to you immediately.
• People without a permanent address or the homeless should contact the Hamburg Service Hamburg-Mitte.

Deadlines

• You must report the theft to the police as soon as possible.


• Processing time: Approximately 3-4 weeks from application

Procedure

To apply for a new identity card after theft, follow these steps:

• You can make an appointment online or by phone.
• Report the theft to the police. You can report it informally in writing or in person. You must then bring the loss report with you to apply for the Hamburg Service.
• If you want to apply for a new identity card at Hamburg Service, you must do so in person and bring the necessary documents with you.
• When you apply, your Hamburg Service will inform you when you can pick up your identity card.
• Your identity card is produced centrally by Bundesdruckerei GmbH.
• When applying, fingerprints are taken for storage in the document.
• You can arrange a pick-up appointment with your Hamburg service online or by telephone.

Processing time

• The application usually takes about 15 minutes.


• The processing time is usually around 4 weeks.

Fees

• Costs for applying for a new identity card:
  
  
  
  • EUR 37.00 for applicants aged 24 and over
  
  
  • EUR 22.80 for applicants under the age of 24
  
  
  • EUR 10.00 for the provisional identity card
  
  
  • EUR 13.00 surcharge when applying outside of working hours or not at the main residence
  
  
  • EUR 30.00 surcharge for issue by consular or diplomatic representation abroad
  
  

Legal remedies

no

Legal basis

• § 9 Personal Identity Card Act (PAuswG)
  https://www.gesetze-im-internet.de/pauswg/__9.html

Has your ID card been stolen? Then you must report this to the police. In addition, if you are over 16 years old and do not have a valid passport document, you will need to apply for a new ID card.