Detailed description
You can report the theft of your identity card to any police station.
You must also apply for a new identity card if you are over 16 years old and do not have a valid passport document, i.e. passport or temporary passport. This is possible with every Hamburg service if Hamburg is your main residence.
If you don't apply for your new identity card at your main place of residence, you need an important reason. In addition, a non-responsibility surcharge of EUR 13.00 will be charged. If you contact the customer center you have selected beforehand, you can find out whether and to what extent Hamburg Service recognizes your reason.
You must also apply for a new identity card if you are over 16 years old and do not have a valid passport document, i.e. passport or temporary passport. This is possible with every Hamburg service if Hamburg is your main residence.
If you don't apply for your new identity card at your main place of residence, you need an important reason. In addition, a non-responsibility surcharge of EUR 13.00 will be charged. If you contact the customer center you have selected beforehand, you can find out whether and to what extent Hamburg Service recognizes your reason.