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Bramfeld Einwohnerangelegenheiten

Apply for a new ID card for theft

Has your ID card been stolen? Then you must report this to the police. In addition, if you are over 16 years old and do not have a valid passport document, you will need to apply for a new ID card.

Regardless of where you live in Hamburg, you can use this service at any Hamburg Service location for resident matters.

Important notes

Prerequisites

The obligation to apply for an identity card applies to you if you

  • have German citizenship,
  • have reached the age of 16,
  • are registered in Germany,
  • do not have a valid passport or provisional passport.
For the application outside of your main place of residence:
  • You must be able to demonstrate an important reason why you are not applying for an identity card from the identity card authority at your main place of residence.
  • If you are registered in Hamburg with a secondary residence, the approval of the identity card authority at the place of your main residence is required for the issuance of the ID document. When applying, a non-responsibility surcharge applies, which means that the costs of the issuance increase.

Documents required

  • Current passport photo, which must meet the photo requirements for electronic ID cards.
    The requirements for the passport photo can be found in the photo sample table (see link “Federal Ministry of the Interior and Homeland - Photo sample table”, at the bottom of this page under “Forms, Service & Links”).

    A photo booth (speed capture terminal) is available. The fee for a photo on site is EUR 6.00. You will not receive a printout. Please note that the existing photo booth is not suitable for taking passport photos of infants and small children.
  • If available and not yet validated: old identity card or passport or temporary identity card or children's passport (valid or already expired)
  • If you do not have a valid passport or ID card: birth certificate, marriage certificate
  • police report of loss
  • For children under 16 years of age: if necessary, declaration of consent from the parent who is not present with legal custody
    • If there is only one legal guardian, additional proof of custody

Please note

There are the following hints:

  • An extension or change of the identity card is not possible. A new identity card is always issued.
  • In urgent cases, you can also apply for a temporary identity card (valid for a maximum of 3 months) at the same time. This will be given to you immediately.
  • People without a permanent address or the homeless should contact the Hamburg Service Hamburg-Mitte.

Deadlines


  • You must report the theft to the police as soon as possible.

  • Processing time: Approximately 3-4 weeks from application

Procedure & Fees

Procedure

To apply for a new identity card after theft, follow these steps:

  • You can make an appointment online or by phone.
  • Report the theft to the police. You can report it informally in writing or in person. You must then bring the loss report with you to apply for the Hamburg Service.
  • If you want to apply for a new identity card at Hamburg Service, you must do so in person and bring the necessary documents with you.
  • When you apply, your Hamburg Service will inform you when you can pick up your identity card.
  • Your identity card is produced centrally by Bundesdruckerei GmbH.
  • When applying, fingerprints are taken for storage in the document.
  • You can arrange a pick-up appointment with your Hamburg service online or by telephone.

Processing time


  • The application usually takes about 15 minutes.

  • The processing time is usually around 4 weeks.

Fees


  • Costs for applying for a new identity card:

    • EUR 37.00 for applicants aged 24 and over

    • EUR 22.80 for applicants under the age of 24

    • EUR 10.00 for the provisional identity card

    • EUR 13.00 surcharge when applying outside of working hours or not at the main residence

    • EUR 30.00 surcharge for issue by consular or diplomatic representation abroad


Payment methods available

  • Girocard
  • Cash payment

Legal notes

Legal remedies

no

Legal basis

Service description

Has your ID card been stolen? Then you must report this to the police. In addition, if you are over 16 years old and do not have a valid passport document, you will need to apply for a new ID card.

Enlarge map

Address and contact information

Facility info

Mensch in einem Rollstuhl Accessible

Applies only to the customer center: Speed Capture Terminal: For independent capture of biometric data (photo, signature, fingerprints). If you use it, you don't have to bring a photo with you. Cost: 6 euros



Note refers to the information and acceptance point of the Oberalster tax office - Bramfeld branch : A common mailbox for everyone in Herthastr. 20 resident authorities is in the entrance area of the building Herthastr. 20 available and accessible during the opening hours of the building. Placing applications in this mailbox does not lead to compliance with the deadline, as this mailbox is emptied by the customer center, which is not the competent authority. To meet the deadline, please use the mailbox of the Oberalster tax office on Nordkanalstr. 22, 20097 Hamburg.

If you would like to apply for an identity card, passport or children's passport, you can use an existing self-recording terminal (speed capture terminal) in the customer center to capture the necessary biometric data (digital photo, signature, fingerprints).
Please allow a few minutes more time before your appointment to collect your data.
Note: You will not receive a printout of the digital photo.
There is no need to bring a passport photo with you when using the self-registration terminal.
Use costs 6 euros.
Please speak to the clerk afterwards.

The existing self-recording terminal (Speed Capture Terminal) cannot be used for fishing licenses and driver's license applications. Please bring a passport photo (biometric) with you for these services.

Public transport

Buses 8/17/173/118/37 Bramfelder Dorfplatz (Heukoppel), buses 8/17/118/173/37 Herthastraße

Public Service Disclaimer

Please note: This service on hamburg.com uses machine translations powered by Google. Some content may not be translated accurately or reliably. The translations are constantly being improved. If you have any issues with Google Translate, please visit https://translate.google.com/support.