Bergedorf Einwohnerangelegenheiten
pick up passport
Your new passport is ready to be picked up at Hamburg Service. You can pick it up in person or by proxy.
Important notes
Prerequisites
The new passport is ready to be picked up by Hamburg Service.
Documents required
- Your old passport, if available
- Collection slip (received when applying for the document)
- In the case of representation: Authorization to collect
Please note
Information about the online ID function can be found in the brochure available from Hamburg Service or in the ID card portal (see link "ID card portal").
Deadlines
No
Procedure & Fees
Procedure
Please check in advance whether your ID document is ready to be picked up (see link "Checking the processing status of your ID card or passport").
You can pick up your new passport from the responsible Hamburg Service:
- To collect your passport, go to the Hamburg Service where you applied for the passport. Please book an appointment for this.
- You will be given a new passport if you present your old passport. If you want to keep the old passport as a souvenir, the document can be returned to you validated.
- If you have lost your old passport in the meantime, fill out a notification of loss.
- Finally, confirm receipt of the new passport with your signature.
Processing time
about 5 minutes
Fees
There are no costs.
Payment methods available
- Girocard
- Cash payment
Legal notes
Legal remedies
No
Legal basis
- § 6 Passport Act (PassG)
https://www.gesetze-im-internet.de/pa_g_1986/__6.html
Downloads & Links
Forms and downloads
Related services
Links on hamburg.de
Links on the Internet
Service description
Your new passport is ready to be picked up at Hamburg Service. You can pick it up in person or by proxy.
Address and contact information
Address
Bergedorf Einwohnerangelegenheiten
Weidenbaumsweg 21 21029 Hamburg
Room: 3.01.1 (Eingang A)
Send email
Phone
Facility info
| Accessible |
Der Hausbriefkasten für alle Dienststellen im Dienstleistungszentrum befindet sich neben Eingang C. Behindertenparkplätze sind unter dem CCB mit direktem Zugang zu den Treppenhäusern/Fahrstühlen vorhanden. Das Parkhaus ist kostenpflichtig.
If you would like to apply for an ID card, passport or children's passport, you can use an existing self-recording terminal (Speed Capture Terminal) to capture the necessary biometric data (photo, signature, fingerprints). Please allow a few minutes more time before your appointment to collect your data. In this case, there is no need to bring a photo.
Use costs 6 euros.
Please speak to the clerk afterwards.
Public transport
S2 / S21 / RE1 / Busse Bergedorf
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Last updated: 03.05.2024