Landungsbrücken

Bezirksamt Wandsbek

Provide wheelchair-accessible living space

Providing wheelchair-accessible living space for the entire city area to households that rely on a wheelchair-accessible apartment.

Central placement office for wheelchair-accessible living space

Important notes

Prerequisites

The prerequisite for finding a wheelchair-accessible apartment is possession of an emergency certificate.

Documents required

  • Completed application for an emergency certificate and an income declaration for each person with income.
  • Personal documents of all people belonging to the household
  • If applicable, marriage certificate
  • If applicable, birth certificates of the children
  • Current rental agreement
  • Proof of income for the last 12 months
  • Meaningful medical certificate with diagnoses

Depending on the individual case, additional documents may be requested.

Please note

Please apply for the emergency certificate at the district office responsible for your residential street. You can inquire in advance about the requirements and the required documents.

Deadlines

The validity of the emergency certificate for households that rely on a wheelchair-accessible apartment is 2 years.

Procedure & Fees

Procedure

You are recognized as an urgent apartment seeker with the right to a wheelchair-accessible apartment and have the so-called urgency certificate.
For you, being recognized as urgently looking for accommodation means that our office will help you find accommodation within the scope of our possibilities.
For this purpose, you will receive a viewing and rental certificate for an apartment in due course after considering all the criteria to be taken into account.
As a rule, three applicants are nominated at the same time. The landlord then has the right to choose one of the proposed households.
Please always give us feedback on every housing offer you receive from us.
Due to the tense demand situation for wheelchair-accessible apartments, no firm promises can be made regarding the period in which the offers will be made. A longer waiting time cannot therefore be ruled out.

Processing time

The processing time for the emergency certificate depends on the relevant district office.




The responsibility depends on the current residential street.


Processing times vary.


Due to the tense demand situation for wheelchair-accessible apartments, no firm promises can be made regarding the period in which offers will be made by the responsible department.


A longer waiting time cannot therefore be ruled out.

Fees

Depending on the individual case, 9.00 euros or 18.00 euros for processing the emergency certificate.

Payment methods available

  • Girocard

Legal notes

Legal remedies

When arranging wheelchair-accessible living space, it is not possible to take action against a negative decision by the authority.


An objection can only be raised against the decision if the decision regarding the emergency certificate is negative

Legal basis

§ 16 Hamburg Housing Promotion Act

Downloads & Links

Service description

There is the possibility of arranging wheelchair-accessible living space for the entire city area to households that rely on a wheelchair-accessible apartment. The prerequisite for finding a wheelchair-accessible apartment is that you have an emergency certificate.

Please apply for the emergency permit at the district office responsible for your residential street.

Enlarge map

Address and contact information

Address

Bezirksamt Wandsbek
Dezernat Soziales, Jugend und Gesundheit
Soziales Dienstleistungszentrum Wandsbek
Wohnungsangelegenheiten
Wandsbeker Allee 73 22041 Hamburg

Opening hours

Mon 8 am-1pm, Tue 8 am-4pm, Thu 8 am-4pm for working people 4-5pm, Fri 8 am-12pm

Facility info

In urgent matters, you can call 428 81 2496 to make an appointment request.
Please understand that in case of doubt, the processing department decides on the urgency and rejects appointment requests with reference to possible alternatives.
To send documents, please use the mailbox in front of the entrance to Wandsbeker Allee No. 73 (up the stairs) or send them to
wohnungsvergabe@wandsbek.hamburg.de

Public transport

U1 / Busse Wandsbek market

Public Service Disclaimer

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