Need an ambulance, the police or have you lost your passport? We've gathered the hotlines you may need in case of emergency.

The most important hotlines in case of Emergencies

112 for Emergency Services

Dial emergency telephone number 112 in case of acute medical or fire-related emergencies. The operator will notify medical emergency and fire brigade services and, if necessary, contact the police.

110 for Police Emergencies

Dial police hotline 110 (nation-wide) if you require immediate police assistance, for instance if you've been victim or witness to a crime or hazardous situation. Examples are house break-ins, traffic accidents or domestic violence.

Out-of-Hours Medical Care

If you require medical assistance outside of regular doctor's office hours, dial 116 117 (nation-wide) to contact the local on-call medical unit. The operator will determine what next steps to take, for instance if a doctor should come by, or if you should visit the nearest out-of-hours doctor's practice (see map).

Non-Emergency Police Contact

Should you need to contact Hamburg police in non-emergency situations, you can dial +49 (0) 40 4286-50. The operator will connect you to your nearest police station, where you'll be further advised.

In case of emergency, always dial 112 or 110!

Below you'll find a list of all emergency phone numbers. Use your browser's search option to find the number you need (e.g. "Dental", "Pet" or "Pharmacy"). Nation-wide hotlines and 0800-numbers are free of charge, to most others the cost of a local call applies.

Ambulance & Paramedics112
Out-of-Hours Medical Care116 117
Aids/HIV Helpline+49 (0)40 19411
Alcoholics Anonymous+49 (0)40 2713353
Animal Rescue and Welfare Centre+49 (0)40 222277
Child and Adolescent/Teen Emergency Services (Sexual Assault, Domestic Violence)+49 (0)40 428490
Child and Adolescent Telephone Counselling+49 (0)800 1110333
Child Protection Centre (Kinderschutzzentrum Hamburg)+49 (0)40 4910007
Councelling on Educational, Marital and General Matters in Life+49 (0)40 7247603
Dental Emergency Service (Out-of-Hours)+49 (0)1805 05 0518
Emergency Hotline for Victims of Sexual Assault and Rape+49 (0)40 255566
Emergency Transportation Services (provided by Red Cross, ASB)+49 (0)40 19219
Flood Disaster Management/State Emergency Services+49 (0)40 428470
Hospital Bed Allocation Hotline for Severe Burns Injuries+49 (0)40 42851 3989
Legal Advice Emergency Hotline (nationwide)+40 (0)1805 246373
Lost Credit & Bank Cards (nationwide)+49 116116
Lost & Found+49 (0)40 428113501
Pharmacy Emergency Services (night services)+49 (0)40 228022
Poison Information Services (national service)+49 (0)551 19240
Roadside Assistance/Breakdown (ADAC)+49 (0)180 2222222
Roadside Assistance/Breakdown (ADAC, from mobile)+49 (0)40 222222
Storm Surge Warning Service (WADI)+49 (0)40 428991111
Telephone Counselling (Samaritans)+49 (0)800 1110111
Veterinary and Pet Emergency Service+49 (0)40 434379
Victim Support Services (Weißer Ring e.V.)+49 (0)40 2517680
Women's Shelter (Frauenhaus)+49 (0)40 19702