Landungsbrücken

Unblocking of electronic proof of identity

You can have your blocked electronic proof of identity (online ID function) unblocked again.

Important notes

Prerequisites

  • German within the meaning of Art. 116 Para. 1 Basic Law (GG)
  • Online ID function has been blocked
  • ID card was found

Documents required

  • identity card

Please note

  • Since 2017, the ID card has only been delivered with an activated eID.
  • The blocking hotline 116 116 is always available. It is free of charge from the German landline network.
    Charges may apply from the mobile network and from abroad.

Deadlines


  • immediately

Procedure & Fees

Procedure

  • You come personally with your identity card to the Hamburg Service - Department of Population Data

Processing time


  • 5 minutes

Fees

There are no costs.

Legal notes

Legal remedies

No

Legal basis

Service description

If the electronic proof of identity (online ID function) has been blocked for your identity card, you can only have the blocking removed again in the Hamburg Service - Residents' Data Department.

Choose one of 22 facilities ...

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Public Service Disclaimer

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