Reports of damage and defects

Citizens can report damage and deficiencies to the responsible offices or organizations, preferably by e-mail or by telephone, in order to have the facts checked and, if necessary, rectified.

Address and contact information

Important notes


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Documents required

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Please note

For specific reports to authorities or other organizations in the city of Hamburg, please use the appropriate link. If no link appears suitable for your request, you can also contact the Hamburg Service on Tel. +49 40 428 28-0 or Tel. 115. The email address is:


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Procedure & Fees


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Processing time

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Legal notes

Legal basis

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Public Service Disclaimer

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