Reports of damage and defects

Would you like to report damage and defects to the responsible organization?

Important notes


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Documents required

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Please note

For specific reports to authorities or other organizations in the city of Hamburg, please use the appropriate link. If no link seems suitable for your request, you can also contact the Hamburg Telephone Service on Tel. +49 40 428 40-0 or Tel. 115. The e-mail address is:


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Procedure & Fees


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Processing time

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Legal notes

Legal remedies

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Legal basis

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Service description

Citizens can report damage and deficiencies to the responsible offices or organizations, preferably by e-mail or by telephone, in order to have the facts checked and, if necessary, rectified.

Address and contact information

Public Service Disclaimer

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