Social Authority
Patient Protection InformationPatient protection refers to measures and regulations aimed at guaranteeing your rights in the healthcare system.
Your rights as a patient are summarised in the Patient Rights Act. For example, you have the right to clear information, to inspect your medical records, to support from the health insurance company in the event of suspected treatment errors, to have your applications processed quickly by the health insurance company and much more. If you would like to receive further information, please contact the relevant authority with your questions.
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Deadlines may apply to protect your rights. These vary from case to case.
The processing time depends on your request.
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Patient Rights Act
Keywords: Patient rights Problems during the hospital stay Problems with the hospital stay Patient information Patient advice, contact information - BGV - Patient complaint Patient complaints
Last updated: 10.10.2026