Detailed description
Citizens can report via the hotline 'Quick help for endangered homeless people in Hamburg' when they see a homeless person on the street who is helpless or in an emergency situation. Sleeping places of homeless people, who could develop into 'social hot spots', can also be reported. Social hot spots are, for example, larger groups that are either a) very noisy and heavily drunk, or b) who "abuse" temporary people, or c) whose place is heavily littered and dirty.