Detailed description
The CAD/GIS technical control center is responsible for maintaining the basic software in the areas of geoinformation and planning.
This includes, in particular, granting formal approval for installations on customer computers.
In addition, she sees it as her task to support, advise and assist users with CAD and GIS Desktop.
The CAD/GIS Technical Control Center (FL CAD/GIS) supports the basic products ArcGIS Desktop, ArcGIS Pro, AutoCAD Map 3D and AutoCAD LT, which are considered standard software in the areas of geographic information systems (GIS) and computer-aided design (CAD) in the Free and Hanseatic City of Hamburg.
To do this, FL CAD/GIS evaluates current versions of the respective products, prepares the automated distribution by the IT service provider, checks them and then formally accepts them. If products other than these are to be used in the Hamburg administration, this must be agreed with FL CAD/GIS. This avoids compatibility problems and ensures efficient work with CAD and GIS.
FL CAD/GIS supports users with the help of workshops and centrally published instructions on frequently occurring issues. In addition, in the GIS context, it advises various areas of the Hamburg administration on the introduction or expansion of GIS to solve spatial issues in their area.