Complaints telephone care

Care Complaints Hotline General Information

You can contact the care complaints hotline, for example, if

• You are annoyed about an outpatient or inpatient care facility in Hamburg,
• You have problems with your nursing care insurance or
• Authorities and institutions cause you grief when it comes to care.

This offer is available to you regardless of whether you are in need of care yourself, a relative or an employee of a care facility.

If the Care Complaints Hotline is not responsible for your concern, a suitable contact person will be assigned to you if possible.