Ministry of Foreign Affairs
Foreign Office, Citizen Service
Information
Important notes
Please note
In emergencies, there is the possibility that the federal police will issue a travel document as a passport replacement at the border or at the airport. However, this passport substitute is not recognized by all countries (e.g. not USA and Turkey).
Therefore, please inform yourself before you start your journey under the specified phone number (Mon-Fri 9 am-3pm) or contact the federal police hotline (+49 800 6 888 000), which can be reached 24 hours a day. See also related links.
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Last updated: 15.02.2026