Detailed description
The 115 will give you answers to the most common requests from the authorities. It does not matter which authority, administrative level or responsibility is affected.
For example:
The aim of 115 is to answer your questions on first contact. If this is not possible, you will receive a response within 24 hours during service hours, either by email, fax or callback, as you prefer. This guarantees you the 115 service promise.
The time-consuming search for responsibilities and individual telephone numbers is no longer necessary. Most inquiries can be answered immediately, so that you do not have to contact the administration a second time with the same request. Unnecessary visits to authorities are avoided. For deaf and hard of hearing people, 115 can be reached via a sign phone.
For example:
- I bought a new car, when does the registration office open?
- Where can I apply for my new ID card?
- How can I apply for BAföG?
- Where can I obtain information from the population register?
- How do I register a business?
The aim of 115 is to answer your questions on first contact. If this is not possible, you will receive a response within 24 hours during service hours, either by email, fax or callback, as you prefer. This guarantees you the 115 service promise.
The time-consuming search for responsibilities and individual telephone numbers is no longer necessary. Most inquiries can be answered immediately, so that you do not have to contact the administration a second time with the same request. Unnecessary visits to authorities are avoided. For deaf and hard of hearing people, 115 can be reached via a sign phone.