Jobcenter team.arbeit.hamburg

Apply for citizen's allowance for people without a fixed address

If you don't have enough money to cover your living expenses, you can apply for citizen's allowance. Here you will find important information about citizen's allowance for people without a fixed address.

Detailed description

The basic income is a form of government support if you are unemployed or earn too little to live on. It can be used to pay for rent, food, clothing, and other necessities.



At the same time, you will receive support in your job search or further training. The goal is for you to find work again or to be able to manage your finances better. The responsible agency will help you with advice, training, or further education.



The basic income is transferred to your account every month in advance. The amount you receive depends on your age, living situation, housing costs, income and assets, and the people you live with.



If you want to apply for or receive citizen's allowance and don't have a permanent address, you need a way for the responsible agency to contact you. For example, you can provide the address of a friend, a social service organization, or a post office box. To ensure everything runs smoothly, you should always tell the job center how to send you important documents. Normally, the job center requires proof of your rent, electricity, or heating costs. If you don't have your own apartment, this part is waived, but you can still receive the standard allowance for your living expenses.

 

Information

Prerequisites

The office listed here is responsible for you if you

  • are single and lost their last registered address in Hamburg before February 1, 2004, or
  • move to Hamburg from outside the city and choose Hamburg as your usual place of residence without already having an apartment or registered address or
  • come out of custody and do not return to an apartment or a household or
  • are housed in a residential facility.

If you do not belong to this group of people, the office at your last registered address is responsible for your request.



Requirements for the approval of citizen's income:

  • They are at least 15 years old and have not yet reached the retirement age for statutory pension insurance.
  • You are capable of working. This means you could work at least 3 hours a day.
  • You are in need of assistance. This means that you cannot support yourself on your own and do not receive any money from other sources (for example, housing benefit) or individuals (for example, alimony).

Depending on the circumstances of your case, further requirements may apply. The responsible authority will inform you.

Documents required

  • Identity card or residence permit
  • Proof of income (for example, pay slips or benefit statements)
  • Proof of existing assets (for example, bank statements or securities)
  • Proof of ongoing expenses (for example, rental agreement or insurance documents)
  • Evidence of previous benefit receipt (approval notice, proof of benefits)

If you are submitting the application following an employment relationship:

  • Employment documents (including termination letters or declarations of resignation)
  • Employment certificate (to be completed by the employer) or payslips

Please note

The entrance to the responsible office listed here is located at Kurze Mühren 1.



Since January 1, 2023, the former unemployment benefit II ("Hartz IV") or social benefit has been replaced by the citizen's income.



If you receive citizen's allowance, you must help yourself to become self-sufficient again as quickly as possible. If you miss an appointment without good reason or fail to respond to inquiries from the responsible office, your citizen's allowance may be reduced or completely revoked.

Deadlines

There is no deadline. Benefits will only be granted from the month in which you submitted the application.

Procedure

  • If necessary, contact the relevant authority in advance and discuss your request.
  • You can submit your application online or in writing to the relevant authority.
  • The responsible authority will review your application and may request missing documents or information from you.
  • The responsible authority will decide on your application and inform you of the decision in writing.

Processing time

If you are applying for citizen's income for the first time and submit all the necessary documents and information with your application, processing takes approximately 14 days.

Fees

The application process is free of charge.

Legal remedies


  • Contradiction

  • Urgent proceedings before the Social Court

  • Lawsuit before the Social Court

Legal basis

Book Two of the Social Code (SGB II)


www.gesetze-im-internet.de/sgb_2

Links on the Internet

Address and contact information

Jobcenter team.arbeit.hamburg

location for people without a permanent address and those released from prison

Mon, Tue, Thu, Fri 7:45 a.m. - 12:15 p.m., also by prior tel. Agreement, Thu additionally only for working people 3-5 p.m

Haven't found the right one yet?

To Hamburg Service startpage

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Last updated: 06.02.2026