Social Services Department

HIV and STI counselling

CASAblanca offers counseling on sexually transmitted infections, including HIV, prevention options, testing, and information on treatment options.

Detailed description

CASAblanca provides comprehensive advice on all infection risks related to sexually transmitted infections, explains preventative measures, offers testing, and informs about other available services in Hamburg. Necessary information can be found on the website www.hamburg.de/casablanca.


The service is anonymous and free of charge.

 

Information

Prerequisites

No

Documents required

No

Please note

The service is anonymous and free of charge. Further counselling options in Hamburg can be found on the website www.hamburg.de/casablanca.

Deadlines

No

Procedure

Contact CASAblanca by phone for telephone advice or to arrange an appointment and plan the next steps.

Processing time

The processing time varies depending on your individual request.

Fees

The service is free of charge.

Legal remedies

This is an advisory service. No legal remedy is provided

Legal basis

Not applicable

Links on hamburg.de

Address and contact information

Social Services Department

G 45
Sexual Health

Mon 11.30 a.m.-3.30 p.m., Tue 8 a.m.-12 p.m., Wed 1.30 p.m.-5.30 p.m., Thu 11.30 a.m.-3.30 p.m., Fri by appointment. Please arrange detailed individual consultations by phone.

Further training in health care - information on request

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Keywords: AIDS test HIV test Test HIV HIV counseling AIDS advice hotline CASA Blanca, AIDS advice AIDS counseling HIV antibody test

Last updated: 14.02.2026