Clean City - Report litter

Prerequisites

Garbage has not been properly disposed of and is found in open countryside, forests or other public places.

Documents required

• Description of the location
• if necessary, photos of the place of discovery

Please note

As a property owner, you usually also have to take care of the disposal of waste that has been dumped on your property against your will.

Deadlines

The 'Clean City' hotline is available 24 hours a day, 7 days a week.

Procedure

In the Free and Hanseatic City of Hamburg, you have various options for reporting "wild rubbish":

• The 'Clean City' hotline takes your reports by telephone on 040-2576 1111.
• You can use the contact form on the Stadtreinigung Hamburg website to report dirt online.
• With the Stadtreinigung Hamburg app, you can also use the "Report rubbish corners" function to display dirty corners. You can take a photo of it and upload it quickly and easily to the app.

Processing time

It is not possible to give general information about the processing time and it depends on the respective situation on site.

Fees

• free of charge (possibly subject to a fee for the polluter)

Legal remedies

no

Legal basis

Circular Economy Act (KrWG)

https://www.gesetze-im-internet.de/krwg/


Hamburg Waste Management Act (HmbAbfG)

https://www.landesrecht-hamburg.de/bsha/document/jlr-AbfWGHA2005rahmen

If you want to report "wild rubbish", please contact the Hamburg city cleaning department.