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Hamburg home visit for senior citizens

Against the background of an aging society and the expected increase in people in need of help and care, from a health, care and socio-political point of view, the goal of a long, active and independent life in one's own four walls through early use of...

Against the background of an aging society and the expected increase in people in need of help and care, from a health, care and socio-political point of view, the goal of a long, active and independent life in one's own four walls through early use of preventive potential and strengthening wins self-help skills will continue to gain in importance in the next few years.
The city of Hamburg introduced the Hamburg home visit for senior citizens in September 2018 as a new preventive, outreach, voluntary offer, initially in the districts of Eimsbüttel and Harburg. The first visits to these two districts will take place from October 2018. The Hamburg home visit is now to be introduced nationwide throughout Hamburg, which means that the Hamburg home visit will be carried out in all districts from the beginning of 2020. The aim of the Hamburg home visit is to promote active, independent living in one's own home in order to avoid loneliness in old age and to prevent or delay the onset of need for care.
The Hamburg home visit is a voluntary and free offer that does not address the occasion, but actively approaches older people ("walking structure") in order to provide information, advice and - if necessary and desired - contacts to existing professional services as well as offers of senior work to convey. As a rule, the Hamburg home visit consists of a one-time information and counseling session in your own home. It is expressly not a visiting service and does not replace professional advice from existing facilities such as the care support points. Rather, the aim of the Hamburg home visit is to identify prevention and support needs at an early stage and to facilitate access to the existing offers for older people in order to maintain quality of life and independence in old age and to support them to remain at home for as long as possible it is desired and can be made possible.
The topics of the Hamburg home visit can be varied, for example:
• health situation, diet and exercise,
• social integration and social contacts,
• engagement opportunities,
• Housing situation, especially accessibility and household help,
• any emerging care and support needs.
The department for "Hamburg home visits for senior citizens" has been commissioned by the authority for health and consumer protection to coordinate and carry out the Hamburg home visit. The Albertinen-Haus is responsible for the agency.
From 2020, the Hamburg home visit will be offered for senior citizens throughout Hamburg (so far only in Harburg and Eimsbüttel) to encourage active, independent living in their own home.

  • From 2020, the Hamburg home visit will be offered for senior citizens throughout Hamburg (so far only in Harburg and Eimsbüttel) to encourage active, independent living in their own home.
  • Voluntary and free offer for information and advice, e.g. health situation, diet and exercise, social inclusion, social contacts, engagement opportunities, living situation, care and support needs.
  • The information meeting can take place at home or in the district office.
  • A person of trust can participate.
  • The conversation can be ended at any time.
For more information, see the flyer under the links.

Important notes

Prerequisites

  • No minimum or maximum age required.
Seniors celebrating their 80th birthday will receive a birthday letter from the Senator of the Social Services Agency. In this letter she congratulates you and offers you an appointment for your Hamburg home visit.
If you are younger or it has been a long time since your 80th birthday, you can call the office for home visits in Hamburg yourself and make an appointment.

Documents required

No.

Please note

If you do not want this visit, please cancel the appointment by phone or e-mail at the specialist office for the Hamburg home visit. The contact details are listed in the birthday letter. But you can also call or write an email if you want to reschedule.

Deadlines

No.

Procedure & Fees

Procedure

Who is visiting you?
On the birthday letter you will be given the name of the person who will visit you. A picture of the visitor is also attached. The visiting staff come with appropriate training in the field of health and social services. Before they start their work, the visitors receive several days of training for their work on the Hamburg home visit. This training has been specially designed for home visits in Hamburg in order to achieve a high quality standard.

Can your husband / wife, son / daughter or someone else you trust join the conversation?
This is not a problem. Feel free to invite this person to a home visit appointment.

Would you like the Hamburg home visit not to take place in your apartment?
If you make this request known to the Hamburg home visit specialist, the appointment can also be moved to a room in the district office where you live.

Can you cancel the appointment at short notice?
A cancellation is possible at any time. You can still cancel if the visitor is at your door. You can even cancel the appointment without giving a reason if the appointment has already started and you want to end the conversation.

Can you also break off the conversation during a house call in Hamburg?
Yes. You can end the call at any time. If this is your wish, please let the visitor know. She will then end the conversation immediately and say goodbye.

Can you also get specific advice on a Hamburg home visit?
If you have a desired topic or already have a clear idea of what might interest you, please let the visitor know at the beginning of the conversation.

Can the visitor help me find an offer?
Yes, the visitor can do that if you give your consent in writing. Otherwise the visitor is not allowed to pass on your data to an institution or organization.

What happens to the content of the conversation and my personal data after the home visit?
The visitor creates a short documentation of the conversation with you. However, this documentation does not contain your name, which means that the documentation is anonymized. For example, the following data is recorded:

  1. Topics of conversation, such as leisure activities, nutrition
  2. Whether a transfer to another institution has taken place.
Your personal data may only be stored by the specialist unit for as long as is necessary for the proper performance of its tasks. They are to be deleted immediately as soon as they are no longer required for the task of the specialist unit, unless there are statutory retention requirements.


Fees

No.

Legal notes

Legal basis

Section 9a of the Hamburg Health Services Act (HmbGDG)


Section 6a of the Hamburg Registration Data Transfer Ordinance (HmbMDÜV)

Enlarge map

Address and contact information

Address

Social Authority
G13
Seniors and Care
Sellhopsweg 18-22 22459 Hamburg

Opening hours

Mon-Thu 10-12, 14-16 Fri 10-12

Facility info

Public transport

Busses 5/191/195 Sellhopsweg (Albertinen-Haus)

Public Service Disclaimer

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