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Appointment required

Altona Einwohnerangelegenheiten

Apply for an eID card as a European citizen

If you are a citizen of the European Union or belong to the European Economic Area, you can apply for an eID card to identify yourself online.

You can use this service at any Hamburg Service Residents' Affairs location, regardless of where you live in Hamburg.

Important notes

Prerequisites

They are

  • at least 16 years old,
  • registered in Hamburg with sole or main residence and
  • Citizen of another country of the European Union or
  • Citizens of another country in the European Economic Area

Documents required

  • ID card (national identity card), passport or other valid identification document issued by your home country
  • If you do not have a place of residence in Germany, another proof of your place of residence is required. You can ask the responsible diplomatic mission for the necessary documents.
  • If you have moved to Germany and have not yet registered, you must first register. You can ask your Hamburg Service what documents are required for registration

Please note

  • An extension or change is not possible. A new eID card is always issued.
  • The eID card is designed exclusively for online use and does not serve as an identity document or travel document. It does not contain a photo, signature or information about height and eye color.

Deadlines


  • Validity of the eID card: 10 years

Procedure & Fees

Procedure

  • You can apply for the eID card in person at the Hamburg Service - Office for Resident Affairs.
    • Make an appointment online for this.
  • If you want to apply for your eID card outside of Germany, contact the Federal Foreign Office and the diplomatic mission in the district in which you live.

Processing time


  • Application takes about 15 minutes.

  • Processing time approx. 4 weeks.

Fees


  • Issue of the eID card: EUR 37.00

    • for shipping abroad: respective shipping costs


Payment methods available

  • Girocard
  • Cash payment

Legal notes

Legal remedies


  • contradiction

    Detailed information on how to file an objection can be found in the notification of your application for the issuance of the eID card.

  • Complaint before the Administrative Court

Legal basis

Service description

If you are a citizen of the European Union or belong to the European Economic Area, you can apply for an eID card to identify yourself online.

Enlarge map

Address and contact information

Address

Altona Einwohnerangelegenheiten
Ottenser Marktplatz 10 22765 Hamburg

Room: EG

Facility info

If you would like to apply for an identity card, passport or children's passport, you can use an existing self-recording terminal (Speed Capture Terminal) to capture the necessary biometric data (digital photo, signature, fingerprints).
Please allow a few minutes more time before your appointment to collect your data.
Note: You will not receive a printout of the digital photo.
There is no need to bring a passport photo with you when using the self-registration terminal.
Use costs 6 euros.
Please speak to the clerk afterwards.
The existing self-recording terminal (Speed Capture Terminal) cannot be used for fishing licenses and driver's license applications. Please bring a passport photo (biometric) with you for these services.

Public transport

S1 / S11 / S2 / S21 / S3 / S31 / RB71 / RE6 / RE70 / Altona, buses 1/2/15/16/20/25/37/111/112/113/115/150/183/250/288 / X86 station Altona, 2/15/111/112/113 Altona town hall

Public Service Disclaimer

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