Wilhelmsburg Einwohnerangelegenheiten
Apply for a new identity card if you lose it
Have you lost your identity card? Then you must report this. In addition, you will need to apply for a new ID card if you are over 16 years old and do not have any other valid passport document.
Important notes
Prerequisites
The obligation to apply for an identity card applies to you if you
- have German citizenship,
- have reached the age of 16,
- are registered in Germany,
- do not have a valid passport or provisional passport.
- You must be able to demonstrate an important reason why you are not applying for an identity card from the identity card authority at your main place of residence.
- If you are registered in Hamburg with a secondary residence, the approval of the identity card authority at the place of your main residence is required for the issuance of the ID document. When applying, a non-responsibility surcharge applies, which means that the costs of the issuance increase.
Documents required
- Biometric passport photo: The photo must
- be up to date and
- meet the photo requirements for electronic ID cards.
- If available and not yet validated: old ID card or passport or provisional ID card or children's passport (valid or already expired)
- If you do not have a valid passport or identity card: birth certificate, marriage certificate
If your last identity card or passport was not issued in Hamburg, please telephone Hamburg Service in advance. - if available: police loss report
- for children under the age of 16: if necessary, a declaration of consent from the parent who is not present and who has custody
- if there is only one legal guardian, proof of custody is also required
Please note
There are the following hints:
- If your last identity card or passport was not issued in Hamburg, please telephone Hamburg Service in advance.
- An extension or change of the identity card is not possible. A new identity card is always issued.
- In urgent cases, you can also apply for a temporary identity card (valid for a maximum of 3 months) at the same time. This will be given to you immediately.
- People without a permanent address or the homeless should contact the Hamburg Service Hamburg-Mitte.
Deadlines
- You must report the loss to the police as soon as possible.
- Processing time: Approximately 3-4 weeks from application
Procedure & Fees
Procedure
To apply for a new identity card after loss, proceed as follows:
- You can make an appointment online or by phone.
- Report the loss to an identity card authority, usually the Hamburg Service, or to the police. You can report the loss informally in writing or in person.
- If you want to apply for a new ID card at the Hamburg Service at the same time, you must do this in person and bring the necessary documents with you.
- When you apply, your Hamburg Service will inform you when you can pick up your identity card. It usually takes about 3-4 weeks.
- When applying, fingerprints are taken for storage in the document.
- Your identity card is produced centrally by Bundesdruckerei GmbH.
- You can arrange the pick-up date online. You can find out what options your Hamburg Service offers when you apply for your identity card.
Processing time
The application usually takes about 15 minutes.
The processing time is usually around 4 weeks.
Fees
- EUR 37.00 for applicants aged 24 and over
- EUR 22.80 for applicants under the age of 24
- EUR 10.00 for the provisional identity card
- EUR 13.00 surcharge when applying outside of working hours or not at the main residence
- EUR 30.00 surcharge for issue by consular or diplomatic representation abroad
Payment methods available
- Girocard
- Cash payment
Legal notes
Legal remedies
no
Legal basis
§ 9 Personal Identity Card Act (PAuswG)
https://www.gesetze-im-internet.de/pauswg/__9.html
Downloads & Links
Related services
- ID cards, have them blocked (if lost or stolen) or unblocked
- ID cards, new applications after loss, theft or name change
Links on hamburg.de
Links on the Internet
Service description
Have you lost your identity card? Then you must report this. In addition, you will need to apply for a new ID card if you are over 16 years old and do not have any other valid passport document.
Address and contact information
Address
Wilhelmsburg Einwohnerangelegenheiten
Mengestraße 19 21107 Hamburg
Send email
Phone
Facility info
Accessible |
If you would like to apply for an identity card, passport or child's passport, you can use an existing self-registration terminal (Speed Capture Terminal) to capture the necessary biometric data (photo, signature, fingerprints). In this case, there is no need to bring a photo. It costs 6 euros to use. A clerk is to be visited afterwards, appointments are recommended
If you would like to apply for an identity card, passport or children's passport, you can use an existing self-recording terminal (Speed Capture Terminal) to capture the necessary biometric data (digital photo, signature, fingerprints).
Please allow a few minutes more time before your appointment to collect your data.
Note: You will not receive a printout of the digital photo.
There is no need to bring a passport photo with you when using the self-registration terminal.
Use costs 6 euros.
Please speak to the clerk afterwards.
The existing self-recording terminal (Speed Capture Terminal) cannot be used for fishing licenses and driver's license applications. Please bring a passport photo (biometric) with you for these services.
Public transport
S3 / S31 Wilhelmsburg, buses 13/151/152/154/156/252 Wilhelmsburg town hall
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Last updated: 05.05.2024