Authority for the Environment, Climate, Energy and Agriculture

On-call and initial response information system (RESY) conclude license agreement

Prerequisites

• They are a recognized organization with security tasks, such as fire brigades, civil protection, aid organizations, industry with emergency response teams.
• You demonstrably use RESY only for emergency and operations management.
• You have the necessary technical equipment to use RESY, such as compatible hardware and internet access.
• You agree to participate in training or continuing education courses for the use of REDY.
• You accept the terms and conditions of the agreement, including the data protection and security regulations.
• You have the necessary financing options for the subscription.

Documents required

• Application form
• Proof of authorization to use (membership of an organization with security tasks)
• Information on the technical infrastructure
• Financing confirmation

Please note

Deadlines

Check with the relevant department early on to find out the exact deadlines and allow sufficient time to avoid delays.

Procedure

• You apply for a license agreement from the responsible authority. To do so, fill out the application form. If you only want a one-time license, note this on the order form. If you need multiple or network licenses, inform the responsible authority.
• You submit the application form with the required documents to the responsible authority.
• The responsible authority will review your application and documents. If necessary, they will request additional documents or information from you.
• The responsible authority will decide on your application. They will draw up the license agreement, specifying the terms and conditions of the subscription, such as costs, duration, and license scope.
• You will receive two copies of the license agreement. Return one signed copy to the responsible office. The other copy is for your records.
• You are obliged to comply with the terms of the contract.
• You will receive the access and licenses.
• If necessary, you will receive technical implementation or training.
• You will receive training and support.
• The subscription is managed regularly.
• You pay the fees.
• You will receive regular updates, additions or adjustments.

Processing time

Processing usually takes between 4 and 10 weeks.

Fees

There is a cost of EUR 40 per year for each license.

Legal remedies

No legal remedy is provided.

Legal basis

no