Newcomers Service

About Hamburg

Newcomers Service

The Hamburg Welcome Center's Newcomers Service provides advice on all questions regarding your relocation. Please feel free to make an appointment!

Newcomers Service

You are new in Hamburg and in need for some basic information regarding your new start? We are here to help new citizens from abroad and elsewhere in Germany with any questions or issues they wish to raise.  

We are happy to advise you and give you initial information, brochures and personal advice about various topics. That includes for example accommodation, employment, family and childcare, bank accounts, taxes, schooling and studying or learning German.

We also offer consultation for companies and their staff who consider relocating to Hamburg.

Just write us an e-mail with your request or make an appointment for a personal consultation at the Hamburg Welcome Center, if you need more detailed advice. You can book an appointment via e-mail or in person during opening hours. 

How to contact us

Address
Hamburg Welcome Center
Adolphsplatz 1, 20457 Hamburg
Email
newcomers@welcome.hamburg.de
We make every effort to answer within 72 hours.
Opening Hours
Mondays: 8 a.m. – 5 p.m.
Tuesdays: 8 a.m. – 12 p.m.
Wednesdays: 8 a.m. – 12 p.m.
Thursdays: 8 a.m. – 6 p.m.
Fridays: 7 a.m. – 12 p.m.