Hamburg Welcome Center - Entry & Residence

Hamburg Welcome Portal Residence matters for professionals

This is the place where professionals, researchers and students can apply for residence permits or register their place of residence, along with other things.

Beratung im Büro

Hamburg Welcome Center - Hamburg Welcome Portal

Assisting and counselling qualified foreign workers and management personnel as well as their family members is a high priority at the Hamburg Welcome Center. In particular our service is designed for foreign self-employed persons and researchers as well as freelancers and employees whose minimum income complies with section 2, paragraph 18b, sentence 2 of the Residence Act (currently 44,304 EUR).

This includes assistance concerning:

  • Registration and changing of residence
  • Issuing, extending and transferring of residence permits
  • Acceptance of declarations of commitment in accordance with section 68 of the Residence Act
  • Application for certificates of good conduct

Please book an appointment prior to your visit!

You can make an appointment at the Hamburg Welcome Center if you are a foreign employee or freelancer and your anticipated income exceeds the minimum stated in section 2, paragraph 18b, sentence 2 of the Residence Act (currently 44,304 Euro).

ATTENTION: Due to the current risk of infection with Covid-19, you also need to book an appointment for picking up your electronic residence permit (eAT). Please book an appointment using the contact form below.

How to contact us:

Süderstraße 32 b
20097 Hamburg

Phone: +49 (0) 40 42839-5500


Opening hours - only with appointment
Mondays: 8 a.m. – 5 p.m.
Tuesdays: 8 a.m. – 12 p.m.
Wednesdays: 8 a.m. – 12 p.m.
Thursdays: 8 a.m. – 6 p.m.
Fridays: 7 a.m. – 12 p.m.

Collection of residence permits
- only with appointment

Mondays: 8 a.m. – 11.30 a.m. and
1 p.m. – 4.30 p.m.
Tuesdays: 8 a.m. – 11.30 a.m.
Wednesdays: 8 a.m. – 11.30 a.m.
Thursdays: 8 a.m. – 11.30 a.m. and
1 p.m. – 4.30 p.m.
Fridays: 8 a.m. – 11.30 a.m.

Chapter overview

Please note that due to the high number of inquiries, response times are currently longer. Therefore, please refrain from inquiring about the status of the proceedings. We will respond to you as soon as possible.

Contact form

Are you still looking for the right contact person?
Then please feel free to contact our Welcome Desk. We will take your request and forward it to the appropriate contact person.