Useful Information

Official Tourist Information

The tourist information staff will gladly help you find guided tours, tickets, accommodation and more. Locate addresses here.​​​​​​​

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imago stock&people / McPHOTO / Kerpa

Stop by one of Hamburg's tourist information centres and let the staff advise you about tours, sights, the HamburgCARD, where to find the best souvenirs and much more. Plus, you can book accommodation and tickets for events or musicals here as well.

Need a hotel room or musical reservation right away? Stop by one of the tourist centres or make a call. The Sales & Service Centre is available from Monday to Saturday from 9 a.m. to 7 p.m. and can be reached at +49 (0)40 300 51 701.

Central Station OfficeLandungsbrücken OfficeHamburg Airport Office
Location

Central Station North

Between pier 4 and 5

Between terminals 1 & 2

Mon-Sat

9:00 a.m. ─ 7:00 p.m.

9:00 a.m. ─ 6:00 p.m.

6:00 a.m. ─ 11:00 p.m.

Sun

10:00 a.m. ─ 6:00 p.m. 

9:00 a.m. ─ 6:00 p.m.

6:00 a.m. ─ 11:00 p.m.

24 Dec

10:00 a.m. ─ 4:00 p.m.

9:00 a.m. ─ 2:00 p.m.

6:00 a.m. ─ 11:00 p.m.

25 Dec

10:00 a.m. ─ 6:00 p.m. 

Closed

6:00 a.m. ─ 11:00 p.m.

26 & 31 Dec

10:00 a.m. ─ 6:00 p.m. 

10:00 a.m. ─ 6:00 p.m.

6:00 a.m. ─ 11:00 p.m.

1  Jan

11:00 a.m. ─ 6:00 p.m.

Closed6:00 a.m. ─ 11:00 p.m.

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Two red-and-white fire department vehicles viewed from the side, with blurred buildings in background
Imago / teamwork
Useful Information

Emergencies

Need an ambulance or the police? Have you lost your passport? We've gathered the hotlines you may need in case of emergency.

imago stock&people / STPP
Useful Information

Important Dates

From public holidays to school holidays ─ here's the calendar with the most important dates for Hamburg.​​​​​​

When to change your clocks
IMAGO / Christian Ohde
Useful Information

Seasonal Time Changes

Like many other countries around the world, Germany sets its clocks and hours forward in spring and an hour back in autumn.