Hamburg.com Visitors Useful Information
Useful Information

Official Tourist Information

The tourist information staff will gladly help you find guided tours, tickets, accommodation and more. Locate addresses here.​​​​​​​

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Stop by one of Hamburg's tourist information centres and let the staff advise you about tours, sights, the HamburgCARD, where to find the best souvenirs and much more. Plus, you can book accommodation and tickets for events or musicals here as well.

Need a hotel room or musical reservation right away? Stop by one of the tourist centres or make a call. The Sales & Service Centre is available from Monday to Saturday from 9 a.m. to 7 p.m. and can be reached at +49 (0)40 300 51 701.

Central Station OfficeLandungsbrücken OfficeHamburg Airport Office
Location

Central Station North

Between pier 4 and 5

Between terminals 1 & 2

Mon-Sat

9:00 a.m. ─ 7:00 p.m.

9:00 a.m. ─ 6:00 p.m.

6:00 a.m. ─ 11:00 p.m.

Sun

10:00 a.m. ─ 6:00 p.m. 

9:00 a.m. ─ 6:00 p.m.

6:00 a.m. ─ 11:00 p.m.

24 Dec

10:00 a.m. ─ 4:00 p.m.

9:00 a.m. ─ 2:00 p.m.

6:00 a.m. ─ 11:00 p.m.

25 Dec

10:00 a.m. ─ 6:00 p.m. 

Closed

6:00 a.m. ─ 11:00 p.m.

26 & 31 Dec

10:00 a.m. ─ 6:00 p.m. 

10:00 a.m. ─ 6:00 p.m.

6:00 a.m. ─ 11:00 p.m.

1  Jan

11:00 a.m. ─ 6:00 p.m.

Closed6:00 a.m. ─ 11:00 p.m.