Important Note for Emergency Calls
- When reporting an emergency to the fire department (112), state the location of the emergency, answer the questions asked by the control centre, and wait until the control centre ends the call.
- When reporting a fire to the fire department (112), state the following information: Where is the fire? What is burning? How big is the fire? What are the immediate dangers? Are people in danger? Wait for any questions and do not hang up until the control centre has ended the call.
Emergency Phone Numbers
112 for Emergency Services
Dial emergency telephone number 112 in case of acute medical or fire-related emergencies. The operator will notify medical emergency and fire brigade services and, if necessary, contact the police.
110 for Police Emergencies
Dial police hotline 110 (nation-wide) if you require immediate police assistance, for instance if you've been victim or witness to a crime or hazardous situation. Examples are house break-ins, traffic accidents or domestic violence.
Out-of-Hours Medical Care
If you require medical assistance outside of regular doctor's office hours, dial 116 117 (nation-wide) to contact the local on-call medical unit. The operator will determine what next steps to take, for instance if a doctor should come by, or if you should visit the nearest out-of-hours doctor's practice (see map).
Non-Emergency Police Contact
Should you need to contact Hamburg police in non-emergency situations, you can dial +49 (0) 40 4286-50. The operator will connect you to your nearest police station, where you'll be further advised.
In case of emergency, always dial 112 or 110!
Important Phone Contacts at a Glance
Below you'll find a list of all emergency phone numbers. Use your browser's search option to find the number you need (e.g. "dental", "pet" or "pharmacy"). Nation-wide hotlines and 0800-numbers are free of charge, to most others the cost of a local call applies.
