ÖRA stands for Öffentliche Rechtsauskunft (meaning 'public legal advice') and is open to all Hamburg residents with low income, including children and youth. Whether an income qualifies as sufficiently low as to be eligible is assessed on a case by case basis.
The main office is located at Dammtorstraße 14, with several satellite offices spread throughout the city. Here, experienced legal professionals provide consultation in all legal fields, as well as dispute settlement and mediation assistance. ÖRA advisers can provide practical assistance but cannot represent you in court.
Advice is given on a walk-in basis during consultation hours. The cost of €10 (or reduced fee €3) covers the first and any further sessions on the same case. Advice-seekers should bring proof of income and fixed charges (e.g. rental costs) along with any documentation on their case. If they don’t feel confident speaking English (or German), they can bring an interpreter.
Please note that ÖRA cannot assist people:
- Who are already receiving legal counsel on the matter.
- Who have legal protection insurance.
- Who could receive legal advice from a union or association (e.g. tenants association)
For ÖRA addresses and consultation hours, please see the official brochure.