How to Book an Appointment
New appointments for all Hamburg Service vor Ort offices are released each day at 7 a.m. and at 10 a.m. for the same day, for the following 14 days, and for the following 5 weeks. If your most convenient appointment cannot be booked, please try again at a later date.
All visits to our local offices require prior booking of an appointment.
Click here to book your appointment online: Digitales Terminmanagement (hamburg.de)
Central Service Hotline
For more information on our services, please call our central service hotline at 115 – Monday to Friday between 7 a.m. and 7 p.m. Please note that it is not possible to make appointments for the Foreigners' offices via the HamburgService hotline.
Service Offices for Foreigners' Affairs
To apply for residence documents (Aufenthaltskarten) per the Freedom of Movement Act for EU citizens and their family members, as well as for the first issue, extension, or transfer of a residence permit, please use the Online Dienst Aufenthaltserlaubnis (German) or the Online Service Residence Permit Hamburg (English).
To book an appointment for
- issuance of residence certificates (§ 51 AufenthG; BAföG),
- extension of a visa-exempt stay (§ 40 AufenthV),
- general information on residence status, or
- submission of a declaration of commitment,
please contact the local office responsible for your area of residence (see list below).
Foreigners' Affairs Offices: Contact and Opening Hours
Contact
Harburg | |
HH-Mitte | |
Altona | |
HH-Nord | |
Wandsbek | |
Eimsbüttel | |
HH-Ost |
Office Hours
Monday | 8 a.m. – 12 p.m.; 1 – 4 p.m. |
Tuesday | 7 a.m. – 12:30 p.m. |
Wednesday | 8 a.m. – 12 p.m.; 1 – 4 p.m. |
Thursday | 1:30 – 7 p.m. |
Friday | 8 a.m. – 1 p.m. |
Overview of the Locations and Office Hours of the Foreigners' Affairs Offices and the HWC
Altona Office for Foriegners' Affairs
22765 Hamburg
Platz der Republik 1
a.altona@hamburgservice.de
Mon 8 a.m. – 12 p.m. and 1 – 4 p.m.
Tue 7 a.m. – 12:30 p.m.
Wed 8 a.m. – 12 p.m. and 1 – 4 p.m.
Thu 1:30 – 7 p.m.
Fri 8 a.m. – 1 p.m.
Eimsbüttel Office for Foreigners' Affairs
20144 Hamburg
Grindelberg 62–66
a.eimsbuettel@hamburgservice.de
Mon 8 a.m. – 12 p.m. and 1 – 4 p.m.
Tue 7 a.m. – 12:30 p.m.
Wed 8 a.m. – 12 p.m. and 1 – 4 p.m.
Thu 1:30 – 7 p.m.
Fri 8 a.m. – 1 p.m.
Harburg Office for Foreigners' Affairs
21073 Hamburg
Harburger Rathausforum 3
a.harburg@hamburgservice.de
Mon 8 a.m. – 12 p.m. and 1 – 4 p.m.
Tue 7 a.m. – 12:30 p.m.
Wed 8 a.m. – 12 p.m. and 1 – 4 p.m.
Thu 1:30 – 7 p.m.
Fri 8 a.m. – 1 p.m.
Hamburg Mitte Offices for Foreigners' Affairs
20355 Hamburg
Caffamacherreihe 1–3
a.mitte@hamburgservice.de
Mon 8 a.m. – 12 p.m. and 1 – 4 p.m.
Tue 7 a.m. – 12:30 p.m.
Wed 8 a.m. – 12 p.m. and 1 – 4 p.m.
Thu 1:30 – 7 p.m.
Fri 8 a.m. – 1 p.m.
Hamburg Nord Offices for Foreigners' Affairs
22335 Hamburg
Flughafenstr. 52
a.nord@hamburgservice.de
Postal address:
20249 Hamburg
Kümmellstraße 7
Mon 7:30 a.m. – 12 p.m. and 12:45 – 4 p.m.
Tue 7 a.m. – 12:30 Uhr
Mi 7:30 - 12 Uhr u. 12:45 - 16 Uhr
Do 9 - 12 und 12:45 - 19 Uhr
Fr 7:30 - 13 Uhr
East Hamburg Offices for Foreign Affairs
Bergedorf
21029 Hamburg
Weidenbaumsweg 21
(Entrance A, 3rd floor)
Billstedt
22111 Hamburg
Öjendorfer Weg 9
a.ost@hamburgservice.de
Mon 8 a.m. – 12 p.m. and 1 – 4 p.m.
Tue 7 a.m. – 12:30 p.m.
Wed 8 a.m. – 12 p.m. and 1 – 4 p.m.
Thu 1:30 – 7 p.m.
Fri 8 a.m. – 1 p.m.
Wandsbek Office for Foreign Affairs
22041 Hamburg
Schloßstr. 60
a.wandsbek@hamburgservice.de
Mon 8 a.m. – 12 p.m. and 1 – 4 p.m.
Tue 7 a.m. – 12:30 p.m.
Wed 8 a.m. – 12 p.m. and 1 – 4 p.m.
Thu 1:30 – 7 p.m.
Fri 8 a.m. – 1 p.m.
Behörde für Inneres und Sport (Department of the Interior and Sports)
Migration Office
Hamburg Welcome Center for Professionals
20097 Hamburg
Süderstraße 32b
Mon 8:00 a.m. – 5:00 p.m.
Tue 8:00 a.m. – 12:00 p.m.
Wed 8:00 – 12:00 p.m.
Thu 8:00 – 6:00 p.m.
Fri 7:00 – 12:00 p.m.
Please book an appointment in advance:
Email: professionals@welcome.hamburg.de
Offices for Residents' Affairs Opening Hours
Below, please find the Hamburg Service vor Ort offices’ opening hours for residents' affairs at the following locations: City, Wandsbek, Rahlstedt, Barmbek-Uhlenhorst, Nord, Langenhorn, Eimsbüttel, Niendorf, Altona, Blankenese, Mitte, Billstedt, Harburg, Bergedorf.
Monday | 7 a.m. – 7 p.m. |
Tuesday | 7 a.m. – 7 p.m. |
Wednesday | 7 a.m. – 7 p.m. |
Thursday | 7 a.m. – 7 p.m. |
Friday | 7 a.m. – 7 p.m. |
Saturday | 9 a.m. – 4 p.m. at the following offices: Every Saturday at location ‘Mitte’ Twice per month at location ‘City’ |
Saturday availability at the central locations ‘Mitte’ and ‘City’ is displayed when booking an appointment online.
Please see the following document for opening hours at other locations and with the Mobile Team: Hamburg Service Sprechzeiten und Anschriften (German only).
Overview & Opening Hours of All Local Offices for Residents' Affairs and Mobile Teams
Office for Residents' Affairs
22391 Hamburg
Wentzelplatz 7
e.alstertal@hamburgservice.de
Mon 7:30 a.m. – 1:30 p.m.
Tue 9:00 a.m. – 6:00 p.m.
Wed 7:30 a.m. – 1:30 p.m.
Thu 9:00 a.m. – 6:00 p.m.
Fri 7:30 a.m. – 1:30 p.m.
Altona Office for Residents' Affairs
22765 Hamburg
Ottenser Marktplatz 10
e.altona@hamburgservice.de
Mon 7:00 a.m. – 7:00 p.m.
Tue 7:00 a.m. – 7:00 p.m.
Wed 7:00 a.m. – 7:00 p.m.
Thu 7:00 a.m. – 7:00 p.m.
Fri 7:00 a.m. – 7:00 p.m.
Barmbek-Uhlenhorst Office for Residents' Affairs
22305 Hamburg
Poppenhusenstr. 6
e.barmbek-uhlenhorst@hamburgservice.de
Mon 7:00 a.m. – 7:00 p.m.
Tue 7:00 a.m. – 7:00 p.m.
Wed 7:00 a.m. – 7:00 p.m.
Thu 7:00 a.m. – 7:00 p.m.
Fri 7:00 a.m. – 7:00 p.m.
Bergedorf Office for Residents' Affairs
21029 Hamburg
Weidenbaumsweg 21
(Entrance A, 3rd floor)
e.bergedorf@hamburgservice.de
Mon 7:00 a.m. – 7:00 p.m.
Tue 7:00 a.m. – 7:00 p.m.
Wed 7:00 a.m. – 7:00 p.m.
Thu 7:00 a.m. – 7:00 p.m.
Fri 7:00 a.m. – 7:00 p.m.
Billstedt Office for Residents' Affairs
22111 Hamburg
Öjendorfer Weg 9
e.billstedt@hamburgservice.de
Mon 7:00 a.m. – 7:00 p.m.
Tue 7:00 a.m. – 7:00 p.m.
Wed 7:00 a.m. – 7:00 p.m.
Thu 7:00 a.m. – 7:00 p.m.
Fri 7:00 a.m. – 7:00 p.m.
Blankenese Office for Residents' Affairs
22587 Hamburg
Sülldorfer Kirchenweg 2a
e.blankenese@hamburgservice.de
Mon 7:00 a.m. – 7:00 p.m.
Tue 7:00 a.m. – 7:00 p.m.
Wed 7:00 a.m. – 7:00 p.m.
Thu 7:00 a.m. – 7:00 p.m.
Fri 7:00 a.m. – 7:00 p.m.
City Cente Office for Residents' Affairs
20095 Hamburg
Spitalerstraße 4
e.city@hamburgservice.de
Mon 7:00 a.m. – 7:00 p.m.
Tue 7:00 a.m. – 7:00 p.m.
Wed 7:00 a.m. – 7:00 p.m.
Thu 7:00 a.m. – 7:00 p.m.
Fri 7:00 a.m. – 7:00 p.m.
Sat additional opening times
Eimsbüttel Office for Residents' Affairs
20144 Hamburg
Grindelberg 62–66
e.eimsbuettel@hamburgservice.de
Mon 7:00 a.m. – 7:00 p.m.
Tue 7:00 a.m. – 7:00 p.m.
Wed 7:00 a.m. – 7:00 p.m.
Thu 7:00 a.m. – 7:00 p.m.
Fri 7:00 a.m. – 7:00 p.m.
Harburg Office for Residents' Affairs
21073 Hamburg
Harburger Rathausforum 3
e.harburg@hamburgservice.de
Mon 7:00 a.m. – 7:00 p.m.
Tue 7:00 a.m. – 7:00 p.m.
Wed 7:00 a.m. – 7:00 p.m.
Thu 7:00 a.m. – 7:00 p.m.
Fri 7:00 a.m. – 7:00 p.m.
Harburg Central Registration Office
21073 Hamburg
Harburger Rathausforum 3
einwohnerregister@hamburgservice.de
Mon 8:00 a.m. – 4:00 p.m.
Tue 8:00 a.m. – 1:00 p.m.
Wed 8:00 a.m. – 1:00 p.m.
Thu 8:00 a.m. – 4:00 p.m.
Fri – closed –
Langenhorn Office for Residents' Affairs
22415 Hamburg
Langenhorner Markt 7
e.langenhorn@hamburgservice.de
Mon 7:00 a.m. – 7:00 p.m.
Tue 7:00 a.m. – 7:00 p.m.
Wed 7:00 a.m. – 7:00 p.m.
Thu 7:00 a.m. – 7:00 p.m.
Fri 7:00 a.m. – 7:00 p.m.
Hamburg Mitte Office for Residents' Affairs
20355 Hamburg
Caffamacherreihe 1-3
e.mitte@hamburgservice.de
Mon 7:00 a.m. – 7:00 p.m.
Tue 7:00 a.m. – 7:00 p.m.
Wed 7:00 a.m. – 7:00 p.m.
Thu 7:00 a.m. – 7:00 p.m.
Fri 7:00 a.m. – 7:00 p.m.
Mobile Team East Hamburg for Residents' Affairs
mobilesteamost@hamburgservice.de
at the following locations
Bramfeld
Herthastr. 20, 22179 Hamburg
Mon – closed –
Tue 10:00 a.m. – 6:00 p.m.
Wed 8:00 a.m. – 3:00 p.m.
Thu 8:00 a.m. – 12:00 p.m.
Fri 8:00 a.m. – 2.30 p.m.
Volksdorf
Im Alten Dorfe 41, 22359 Hamburg
Mon 9:30 a.m. – 4:00 p.m.
Tue 9:30 a.m. – 6:00 p.m.
Mobile Service vor Ort with monthly
opening hours at the following
HASPA branches:
Rothenburgsort
Rothenburgsorter Marktplatz 3
20539 Hamburg
Thu – 1st Thursday of every month –
9:30 a.m. – 6:00 a.m.
Curslack
Curslacker Deich 175
21039 Hamburg
Thu – 2nd Thursday of every month –
9:30 a.m. – 6:00 p.m.
Lurup
Luruper Hauptstraße 158
22547 Hamburg
Thu – 3rd Thursday of every month –
9:30 a.m. – 6:00 p.m.
Mobile Team South Hamburg for Residents' Affairs
mobilesteamsued@hamburgservice.de
at the following locations
Wilhelmsburg
Mengestr. 19,
21107 Hamburg
Mon 8:00 a.m. – 2:30 p.m.
Tue 11:30 a.m. – 6:00 p.m.
Wed – closed –
Thu – closed –
Fri 8:00 a.m. – 12.00 p.m.
Finkenwerder
Butendeichsweg 2,
21129 Hamburg
Wed 8:00 a.m. – 2:30 p.m.
Thu 11:30 a.m. – 6:00 p.m.
Niendorf Office for Residents' Affairs
22453 Hamburg
Garstedter Weg 11
e.niendorf@hamburgservice.de
Mon 7:00 a.m. – 7:00 p.m.
Tue 7:00 a.m. – 7:00 p.m.
Wed 7:00 a.m. – 7:00 p.m.
Thu 7:00 a.m. – 7:00 p.m.
Fri 7:00 a.m. – 7:00 p.m.
Hamburg Nord Office for Residents' Affairs
20249 Hamburg
Lenhartzstr. 28
e.nord@hamburgservice.de
Mon 7:00 a.m. – 7:00 p.m.
Tue 7:00 a.m. – 7:00 p.m.
Wed 7:00 a.m. – 7:00 p.m.
Thu 7:00 a.m. – 7:00 p.m.
Fri 7:00 a.m. – 7:00 p.m.
Rahlstedt Office for Residents' Affairs
22143 Hamburg
Rahlstedter Str. 151
e.rahlstedt@hamburgservice.de
Mon 7:00 a.m. – 7:00 p.m.
Tue 7:00 a.m. – 7:00 p.m.
Wed 7:00 a.m. – 7:00 p.m.
Thu 7:00 a.m. – 7:00 p.m.
Fri 7:00 a.m. – 7:00 p.m.
Süderelbe Office for Residents' Affairs
21149 Hamburg
Neugrabener Markt 5
e.suederelbe@hamburgservice.de
Mon 8:00 a.m. – 3:00 p.m.
Tue 9:00 a.m. – 6:.00 p.m.
Wed – closed –
Thu 8:00 a.m. – 4:00 p.m.
Fri 7:00 a.m. – 1:00 p.m.
Wandsbek Office for Residents' Affairs
22041 Hamburg
Schloßstr. 60
e.wandsbek@hamburgservice.de
Mon 7:00 a.m. – 7:00 p.m.
Tue 7:00 a.m. – 7:00 p.m.
Wed 7:00 a.m. – 7:00 p.m.
Thu 7:00 a.m. – 7:00 p.m.
Fri 7:00 a.m. – 7:00 p.m.
