Hamburg.com Residents Civil Services Guide Hamburg Service vor Ort
The Hamburg City Hall

Hamburg Service vor Ort

We are here for you – in person and online.

Innenaufnahme des Standorts Hamburg-Mitte in der Caffamacherreihe 1–3
Mirko Hannemann/Public Address

About Us

The Hamburg Service vor Ort offices are the local service points for all Hamburg residents when it comes to ID cards, travel passports, residence permits, registration and other administrative matters. In all seven districts of Hamburg, the Hamburg Service offices provide comprehensive services regarding residents' affairs, foreigners' affairs and central registration affairs.

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Main Information

COLOURBOX 31484606

Local Offices and Opening Hours

This is an overview of all Hamburg Service vor Ort local offices and their respective opening hours.

IMAGO / Shotshop

Offices for Residents' Affairs

Formerly known as Einwohnermeldeamt or Kundenzentrum, the Hamburg Service vor Ort is where all Hamburg residents can access services concerning registration and passports.

imago stock & people

Offices for Foreigners' Affairs

The foreigners' affairs offices provides assistance for Hamburg residents without a German citizenship, but with a legal residence status, in matters of integration and residence law.

Data Protection and Privacy

Hamburg Service

Information on Data Protection

By this notice we inform you about the processing of your personal data by Hamburg Service and the rights to which you are entitled under data protection law. Below you will find a list of the data protection declarations and the general information according to sections 12-14 Datenschutzgrundverordnung (DSGVO; ‘General Data Protection Regulation’).