Eppendorf-Lokstedt Residents' Affairs

Moving within Hamburg

If you move within Hamburg, you must re-register.

Detailed description

If you have moved within Hamburg, you must re-register. You must have your new address changed in your official documents. This may affect

  • Your identity card,
  • Your eID card or
  • Your electronic residence permit.

The data on the chip of your document will be changed by the responsible authority.



You will receive a registration confirmation.



If you re-register, your previous residence will be deregistered by the responsible authority or retained as a secondary residence.

 

Information

Prerequisites

They have moved within Hamburg and are already living at their new address.

Documents required

  • Your valid identification document (identity card, passport, passport substitute) and, if applicable, additional documents
    • Your eID card or
    • Your (electronic) residence permit
  • Children (up to their 18th birthday): ID card and/or passport if available, otherwise birth certificate; personal presence is not required –
  • Proof of your move and your new address
    • Purchase agreement or land register extract (when moving into residential property)
    • Landlord's confirmation with the following information (the submission of the rental agreement cannot replace the landlord's confirmation):
      • Name and address of the landlord and, if the landlord is not the owner, also the name of the owner,
      • Move-in date,
      • address of the apartment as well as
      • Names of all persons moving into the apartment
  • If applicable, original identification documents and written powers of attorney from the absent persons whose change of address you are reporting.
  • If applicable, vehicle registration certificate part 1 (vehicle registration document)

Please note

If you wish to re-register minor children up to the age of 16 without both legal guardians, please contact the relevant authority by telephone in advance.



If you want to re-register your minor child, who has previously lived with both parents in a main residence, into your new main residence without the other parent, you will need the consent of the other parent, a written agreement on the child's center of life or a family court decision on the transfer of sole custody.



The same applies if you wish to change the sole or main residence of your minor child from the residence of one parent to the residence of the other parent.



From the age of 16, minors can register their change of address without the consent of their legal guardians.



For spouses, life partners and family members with the same moving details (date of moving in and previous and current residences), registration by one of the persons required to register is sufficient.



Married couples can register their partner in a shared apartment without a power of attorney, but only by presenting their identity card.



If you own a car, you must also have your address changed on the registration certificate part I (formerly vehicle registration document).

Deadlines

Please register no later than 2 weeks after your move.

Procedure

You can register your change of address in person at the relevant office:

  • You can make an appointment online or by calling 115.
  • You bring all necessary documents with you to the appointment and present them.
  • You change your address.
  • Your address will be changed in the residents’ register.
  • Your address will be changed in your official documents.
  • You will receive a registration confirmation.
  • You pay the fee.

You can re-register online:

  • You have a valid German identity card or a valid eID card.
  • You access the online service.
  • You register to use it.
  • You log in to the online service with your user account.
  • You enter all the required data.
  • Your address will be changed in the residents’ register.
  • You may receive address stickers that you can stick on your identity card over the old address.
  • If there is a chip in a document, the address on it is changed.
  • You will receive an official registration confirmation.
  • If you use the online service, this is free of charge for you.

Processing time

Processing on site usually takes 6 to 8 minutes.

Fees

Costs of €16.00 per person or family group with the same moving dates will apply.


Using the online service is free of charge.


A change of address on the vehicle registration certificate Part I (formerly vehicle registration document) within 14 days of re-registration will incur costs of 11.40 euros.

Payment methods available

  • Girocard
  • Classic credit card

Payment information

SocialCard is accepted

Legal remedies


  • Contradiction

  • Action for annulment

  • Action for an order

Legal basis

Federal Registration Act (BMG)


https://www.gesetze-im-internet.de/bmg/index.html


General administrative regulation for the implementation of the Federal Registration Act (BMGVwV)


https://www.verwaltungsgesetze-im-internet.de/bsvwvbund_27092022_VII2201041418.htm

Address and contact information

Eppendorf-Lokstedt Residents' Affairs

You can use this service at any Hamburg Service Residents' Affairs location, regardless of where you live in Hamburg.

Monday to Friday, 7 a.m. to 7 p.m. Visits are by appointment only. You can book an appointment online (https://www.hamburg.de/go/17584) or by phone at +49 40 115. The office is closed on Wednesdays from 12 p.m. to 2 p.m. in odd-numbered calendar weeks.

The location will be closed from 12:00 PM on March 20, 2026.


The location will be closed from 2:00 PM on April 2nd, 2026.


The location will be closed from 12:00 on April 10, 2026.


The location will be closed from 2 PM on April 17, 2026.


The location will be closed from 2 PM on April 30, 2026.


The location will be closed from 2:00 PM on May 13, 2026.


The location will be closed from 2:00 PM on May 15, 2026.


The location will be closed from 2:00 PM on May 22, 2026.


The location will be closed from 12:00 PM on June 19, 2026.


The location will be closed from 12:00 PM on July 17, 2026.


The location will be closed from 12:00 PM on August 21, 2026.


The location will be closed from 12:00 PM on September 18, 2026.


The location will be closed from 12:00 PM on October 16, 2026.


The location will be closed from 12:00 PM on November 20, 2026.


The location will be closed from 12:00 PM on December 18, 2026.


The location will be closed from 2:00 PM on December 23rd and 30th, 2026.

At our speed capture terminals, you can easily capture the biometric data (photo, fingerprints, signature) required for applying for an identity card, passport, residence permit, or travel document. This data is accessed solely by a clerk for the purpose of processing your application and is not used for any other purpose. The data is deleted within 60 minutes of being accessed, or within 12 hours if it is not accessed.



The collected data can be used for several documents, such as identity cards and passports.


Please note that the photo booth is not suitable for passport photos of infants and toddlers.


You will not receive a print of your photo.



Capturing and digitally transmitting a photo costs €6.00. This usage fee will be collected by the clerk along with the other fees.



The self-service terminal cannot be used for fishing licenses or driver's license applications. Please bring a biometric passport photo for these purposes.

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Keywords: Reregister residences move Re-register residence Apartment, re-register Re-register apartment Re-register your main residence registration form residence change of address registration confirmation Report new address registration certificate Clarification of reporting conditions

Last updated: 16.05.2026