District Office Altona

Request for information under the Hamburg Transparency Act, Altona District Office

You have a legal right to access certain official information. You can submit a request for this under the Hamburg Transparency Act.

Detailed description

You have the right to access certain official information – regardless of whether you are personally affected or not. For example, you can request access to official information contained in files or digital storage media such as documents, maps, or photos. There are restrictions if legal regulations prevent access – for example, to protect personal data. You can choose whether you want to receive the requested information orally or in writing, or whether you wish to inspect the files of the responsible authority directly. Copies can be sent to you upon request.

 

Information

Prerequisites

Provided the information you request does not violate any legal regulations and does not infringe upon the rights of third parties, there are no further requirements for submitting your application. You can generally request any type of information. Whether or not this request can be granted will subsequently be reviewed by the responsible authority.

Documents required

No

Please note

Your request can only relate to information that already exists. The agency required to provide the information is not obligated to obtain information for you.



The Hamburg Transparency Portal is a central online platform where the Free and Hanseatic City of Hamburg already makes a wide range of data publicly accessible. You can freely access the data stored there without having to register or submit an application. Further information can be found in the "Links" section.

Deadlines

Application deadline: None




Please note: Certain documents and information are subject to retention periods, after which they may be deleted.

Procedure

  • You contact the relevant authority and describe your request for information in such detail that the relevant authority can establish a substantive connection to its files and other information holdings.
  • The responsible authority will review your request and may request any missing information from you.
  • The responsible office will check whether your request can be answered free of charge. If fees apply, the responsible office will contact you immediately and request confirmation of your willingness to pay them and whether you wish to maintain your application.
  • The relevant authority will decide on your application.
  • If the examination is successfully completed, you will be given the requested information.
  • If the outcome is negative, you will receive written notification of the rejection of your application.

Processing time

In most cases, processing takes no longer than one month.




The processing time may be extended to two months if the requested information cannot be provided to you otherwise, or not in full, or if your application requires particularly thorough review. In exceptional cases, processing may be extended to up to three months. You will generally be notified of this in writing.

Fees

You can receive basic information verbally, in writing, or electronically free of charge. More extensive information or copies may incur charges.

Legal remedies

Contradiction

Legal basis

Hamburg Transparency Act (HmbTG)


https://www.landesrecht-hamburg.de/bsha/document/jlr-TranspGHAPG1


Schedule of fees for official acts under the Hamburg Transparency Act (HmbTGGebO)


Section 1 of the Hamburg Fees Ordinance (HmbTGGebO) | Hamburg State Standard

Links on hamburg.de

Address and contact information

District Office Altona

Specialist Office Internal Service
Senate Affairs & Complaint Management

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Last updated: 16.05.2026