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Customer Center Bramfeld

Certifications of copies of official documents for submission to an authority and for private law purposes

Each authority can officially certify copies / photocopies of documents that it has issued itself or that are intended for its own use. In addition, the registration authority responsible for the person concerned is authorized to...

Each authority can officially certify copies / photocopies of documents that it has issued itself or that are intended for its own use.

In addition, the registration authority responsible for the person concerned is authorized to officially certify documents that have been issued by a German authority or copies of which are required for submission to an authority.

Official notarizations are not possible for private documents that are to be used privately. Signature authentication for other purposes or public authentication (§ 129 BGB), as well as signatures without associated text can be requested from a notary.

Civil status documents or copies from civil status books may only be certified by the registry office that issued the civil status certificate (duplicate or certified copy).

Due to the applicable contact restrictions and distance rules, customer service is currently only possible under special conditions. It is therefore mandatory to make an appointment for a visit to the customer center.
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Address and contact information

Address

Customer Center Bramfeld
District Office Wandsbek
Specialist Office for Residents
Herthastraße 20 22179 Hamburg

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Opening hours

Tue 10am-6pm, Wed 8am-3pm, Thurs 8am-12pm, Fri 8am-2.30pm

Masks are no longer compulsory in the departments. This applies to both our customers and our employees. However, we still recommend wearing a mouth and nose protector for your own protection and the protection of others.

Furthermore, a visit to the customer center is only possible with an appointment. You can book an appointment online (www.hamburg.de/kundenzentrum) or by telephone on 040 115. There you will also receive information about services that are currently only provided in writing.

Facility info

Mensch in einem Rollstuhl Accessible

Gilt nur für das Kundenzentrum: Speed Capture Terminal: Zur selbstständigen Erfassung der biometrischen Daten (Foto, Unterschrift, Fingerabdrücke). Bei Nutzung entfällt das Mitbringen eines Fotos. Kosten: 6 EUR If you would like to apply for an identity card, passport or children's passport, you can use an existing self- registration terminal (Speed Capture Terminal) in the customer center to capture the necessary biometric data (digital photo, signature, fingerprints).
If so, please allow a few minutes more time to collect your data before your appointment.
Note: You will not receive a printout of the digital photo.
There is no need to bring a passport photo when using the self-registration terminal.
It costs 6 euros to use.
Please speak to the case processing department afterwards.

The existing self-registration terminal (Speed Capture Terminal) can not be used for fishing lines and driving license applications. Please bring a passport photo (biometric) with you for these services.

Public transport

Buses 8/17/173/118/37 Bramfelder Dorfplatz (Heukoppel), buses 8/17/118/173/37 Herthastraße

Important notes

Prerequisites

A copy can only be certified if the original was issued by an authority or if the copy is required for submission to an authority.

Documents required

Bring original documents and, if necessary, copies. Coin copiers are available in some offices. Please bring change.

Please note

Copies of:
  • Originals that have been issued by an authority (e.g. state school certificates, identification documents (passport, identity card), certificates of doctorate, nationality, license to practice medicine, etc.)
  • Originals that were not issued by an authority (e.g. job references).
Certification for pension purposes
  • Certifications of originals that were not issued by an authority are free of charge for pension purposes (proof of pension receipt or application required).

Power of attorney

  • Certification is based on a certificate or document and not on a person-related basis, which is why a person not affected can apply for this without a power of attorney.

Deadlines

No

Procedure & Fees

Procedure

Speak to a customer center in Hamburg personally.

Processing time

Depending on the number of notifications.

Fees

4 EUR for up to four pages and each additional page from the 5th page 1 EUR. If copies have to be made, they cost EUR 0.60 per page.

If you bring copies with you, the fee is EUR 4 for up to two pages and each additional page from the 3rd page EUR 2 due to the increased testing effort. Free of charge for pension purposes (proof required).

Payment methods available

  • Girocard
  • Cash payment

Legal notes

Legal basis

Section 33 (1) Administrative Procedure Act (VwVfG)

Public Service Disclaimer

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