Customer Center Harburg
Information block, provisional
The data stored in the population register can be blocked on request. This means that the data may no longer be passed on to third parties or organizations. A distinction must be made between blocking for personal reasons (e.g. threat,...
The data stored in the population register can be blocked on request. This means that the data may no longer be passed on to third parties or organizations.
A distinction must be made between blocking for personal reasons (e.g. threat, adoption) or in general (e.g. disclosure to political parties, churches or online information).
Address and contact information
Address
Customer Center Harburg
District Office Harburg
Population data
Harburger Rathausforum 3 21073 Hamburg
Room: EG
Opening hours
Mon-Fri 7am-7pm Masks are no longer compulsory in the departments. This applies to both our customers and our employees. However, we still recommend wearing a mouth and nose protector for your own protection and the protection of others. Furthermore, a visit to the customer centers - Department of Residential Affairs - is only possible with an appointment. You can book an appointment online (www.hamburg.de/kundenzentrum) or by telephone on 040 115.
Masks are no longer compulsory in the departments. This applies to both our customers and our employees. However, we still recommend wearing a mouth and nose protector for your own protection and the protection of others.
Furthermore, a visit to the customer center is only possible with an appointment. You can book an appointment online (www.hamburg.de/kundenzentrum) or by telephone on 040 115. There you will also receive information about services that are currently only provided in writing.
Facility info
| Accessible |
Den Haupteingang zum Rathausforum 3 (KUZ) liegt auf der Rückseite des Gebäudes und wird über den Innenhof des Gebäudekomplexes erreicht. Der Zugang zum Innenhof liegt an der Knoopstraße. Der Hausbriefkasten befindet sich Harburger Rathausplatz 1 (Rathaus). Kundenparkplätze sind nicht vorhanden. If you would like to apply for an identity card, passport or children's passport, you can use an existing self-registration terminal (Speed Capture Terminal) to capture the necessary biometric data (digital photo, signature, fingerprints).
If so, please allow a few minutes more time to collect your data before your appointment.
Note: You will not receive a printout of the digital photo.
There is no need to bring a passport photo when using the self-registration terminal.
It costs 6 euros to use.
Please speak to the case processing department afterwards.
The existing self-registration terminal (Speed Capture Terminal) cannot be used for fishing lines and driving license applications. Please bring a passport photo (biometric) with you for these services.
Public transport
S3/S31/Busse Harburg Rathaus
Important notes
Prerequisites
The customer must make credible that he or another person can endanger life, health, personal freedom or similar interests worthy of protection as a result of the information from the register.
Documents required
- ID card or passport.
Please note
The register of residents will contact the applicant for the final blocking.
The blocking does not apply to authorities, courts or health insurance companies.
Deadlines
No
Procedure & Fees
Procedure
Processing time
about 5 minutes
Fees
Toll-free
Payment methods available
- Girocard
- Cash payment
Payment information
Pay machine
Legal notes
Legal basis
Section 51 (1) BMG
Downloads & Links
Related services
Links on hamburg.de
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Last updated: 28.03.2023