City cleaning Hamburg
Clean City - Report litter
If you want to report "wild rubbish", please contact the Hamburg city cleaning department.
Address and contact information
Phone
Fax
Opening hours
Mon-Fri 7am-6pm.
Facility info
Public transport
Busses 25/112/120/122/124/154/160/224 Ausschläger Weg (Tourist Office)
Important notes
Prerequisites
Documents required
- Description of the location
- if necessary, photos of the place of discovery
Please note
Deadlines
The 'Clean City' hotline is available 24 hours a day, 7 days a week.
Procedure & Fees
Procedure
- The 'Clean City' hotline takes your reports by telephone on 040-2576 1111.
- You can use the contact form on the Stadtreinigung Hamburg website to report dirt online.
- With the Stadtreinigung Hamburg app, you can also use the "Report rubbish corners" function to display dirty corners. You can take a photo of it and upload it quickly and easily to the app.
Processing time
It is not possible to give general information about the processing time and it depends on the respective situation on site.
Fees
- free of charge (possibly subject to a fee for the polluter)
Legal notes
Legal remedies
no
Legal basis
Circular Economy Act (KrWG)
https://www.gesetze-im-internet.de/krwg/
Hamburg Waste Management Act (HmbAbfG)
https://www.landesrecht-hamburg.de/bsha/document/jlr-AbfWGHA2005rahmen
Downloads & Links
Service description
The dumping of "wild rubbish" is prohibited and constitutes an administrative offence. It can be fined.
If the person responsible for the "wild rubbish" can be determined, the resulting disposal costs will be charged to them.
Keywords: Garbage collection Wrecked cars Abandoned bicycles Bulky waste Washing machine old bikes rubble e-waste bicycle without wheels bike frame abandoned bikes broken bike dump unauthorized disposal rubbish
Last updated: 01.10.2023