Detailed description
The Citizens' Hotline for Long-Term Care Insurance is a free service provided by the Federal Ministry of Health. You can call them if you have questions about long-term care. For example:
- Who receives care allowance?
- What do you have to do to apply for care benefits?
- What help is available for family caregivers?
On the phone, you'll speak with trained, knowledgeable professionals. You'll receive understandable explanations and information – without any technical jargon. It doesn't matter whether you need care yourself or are caring for someone who needs it.
The Citizens' Hotline is available on specific days and times. The telephone number is: 030 340 60 66 02.