Anonymous complaints office for awards according to VOB and VOF (construction sector)

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Address and contact information

Important notes


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Documents required

The hotlines record:
  • name of the complainant
  • contact address
  • Name of the issuing agency
  • Name of the clerk
  • award number
  • subject of the complaint
  • status of the proceedings.

Please note

BSW hotline: 040/42840-3230; Chamber of Crafts hotline: 040/35905-326. The hotlines offer companies the opportunity to make complaints and provide information on award procedures. The caller's anonymity in relation to the registration offices is maintained at all times. Reports to the Chamber of Crafts are anonymously passed on to the BSW. Of course, a call to one of the hotlines does not replace a formal complaint or reprimand by the bidder in a procurement procedure.


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Procedure & Fees


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Processing time

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Legal notes

Legal basis

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Downloads & Links

Public Service Disclaimer

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