Main customs office Hamburg

Customs duties and excise taxes: General information

Do you have questions about customs and excise taxes? The Customs Information and Knowledge Management (IWM Zoll) may be able to help you.

Detailed description

The Customs Information and Knowledge Management (IWM Customs) provides central information on customs matters. You can inquire about the following topics at the IWM Customs:

  • Agricultural diesel compensation
  • ATLAS
  • Export concessions
  • Compensation interest
  • cash
  • Cash
  • Directory of offices of the customs administration
  • EORI number
  • ETZ-online
  • Financial Control Unit for Undeclared Work
  • Internet customs declaration
  • Motor vehicle tax
  • Travel allowances
  • TARIC
  • Exchange rates
  • Excise taxes
  • Export of goods
  • Import of goods
  • Customs
  • Customs auction
  • Customs offices
  • Customs investigation
  • Customs Criminal Investigation Office
  • Customs Museum
  • Customs Ski Team
  • Customs tariff
  • Customs Administration
 

Information

Prerequisites

You do not need to meet any requirements.

Documents required

No documents are required.

Please note

For legal reasons, all information provided is non-binding and refers exclusively to the customs regulations applicable in Germany. The customs regulations of other countries are not available to the German customs administration.

Deadlines

Not applicable

Procedure

  • Information on all customs matters can be obtained from the Customs Information and Knowledge Management office in Dresden.
    • Private individual, phone number 0351 44834-510
    • Companies can be reached by phone at 0351 44834-520
    • English-speaking callers can be reached at the telephone number 0351 44834-530.

For questions regarding an ongoing application process for the granting of procedural simplifications, your customs clearance or other initiated procedures, please contact your locally responsible main customs office or the customs office handling your clearance.

Processing time

Immediately

Fees

There are no costs involved.

Legal remedies

Not applicable

Legal basis

Not applicable

Links on the Internet

Address and contact information

Main customs office Hamburg

Mon-Thu 8.30 a.m.-2.30 p.m., Fri 7.30 a.m.-1.30 p.m.

Postfachadresse für Kfz-Steuer: Postfach 11 14 84, 20414 Hamburg

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Keywords: Customs regulations Main customs offices Main customs office Customs offices Customs office Customs matters Excise duties duties Customs auction Energy tax Tobacco tax Liquor tax Coffee tax Beer tax Sparkling wine tax and inter-product tax after the alcopop tax Alcopop tax Nuclear fuel tax EMCS Excise Movement and Control System Electricity tax Import sales tax Mineral oil tax Clearance certificate for an imported vehicle Customs auctions Vehicle clearance certificate for an imported vehicle

Last updated: 10.06.2026