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Apply for a certificate of eligibility for housing

Do you need a residence permit? You can apply for one at the responsible authority.

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Detailed description

If you want to move into social housing, you need a housing eligibility certificate (WBS).
You can apply for a housing entitlement certificate (1st funding route and other funding routes, except for urgency certificate) for Hamburg via the online service "Housing entitlement certificate HH".
Your residence permit is only valid for Hamburg. For an emergency permit, please contact your local district office.

 

Information

Prerequisites

To receive a residence permit, you must be of legal age. If you are not yet of legal age but are over 16, you must enclose a consent from your legal guardian.
You must have a secure residence status when you apply. A temporary residence permit must generally be valid for at least another 10 months.
You must adhere to certain income limits. These are always calculated individually.

To use the online service, you need a Simple Service Account.

In the following cases, please contact your responsible housing department directly before using the online service:

  • Unmarried couples without children,
  • Households with assets, real estate or similar,
  • if you would like to apply for an emergency certificate. To receive an emergency certificate, you must have been registered as a sole or main resident in Hamburg for at least 3 years.

Documents required

Basically:

  • Completed application
  • for each person with their own income, an income declaration (e.g. citizen’s allowance, salary slips or similar),
  • Personal documents of all persons belonging to the household,
  • possibly marriage certificate,
  • current proof of income for the last 12 months,
  • Depending on the individual case, further documents are required (e.g. medical certificates, pregnancy certificates, rental agreements or others)

If necessary, the authority will request further information or documents from you. To do so, please provide your telephone number on the application.

Please note

If you do not live in Hamburg but are looking for social housing in Hamburg, you can apply for a housing entitlement certificate in one of the 7 Hamburg district offices.

Deadlines

no

Procedure

Apply for the residence permit in writing.
You do not have to submit the application and the required documents to the relevant authority in person. You can also authorize someone to submit the application to the relevant authority in person for you.
Alternatively, you can use the online service "Wohnberechtigungsschein HH" in Hamburg. To do this, create a simple service account or log in to your existing service account. Follow the online service's prompts and enter the required data using the input mask. Check your entries and correct them if necessary. Save your entries. Upload the required documents. Send your application to the responsible authority.
The authority will check your application and your documents. If necessary, the authority will ask you to provide further documents or information. Pay the administration fee. The authority will issue you with the certificate of eligibility for housing. The certificate of eligibility for housing will be sent to you.

Processing time

Due to an increased workload, processing times of several weeks are currently longer. We ask for your understanding and assure you that we are striving to process your request as quickly as possible. Thank you for your patience.

Fees

Depending on the individual case, 9.00 - 20.00 EUR.

Legal remedies

Objection within one month of notification of the decision

Legal basis

§ 5 Housing Allocation Act (WoBindG)

https://www.gesetze-im-internet.de/wobindg/__5.html




§ 27 (1-5) Housing Promotion Act (WoFG)

https://www.gesetze-im-internet.de/wofg/__27.html

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Last updated: 11.03.2025