Stromnetz Hamburg GmbH

Report a power outage

If there is a power outage, you can report it.

Detailed description

You can report power supply disruptions, such as a power outage, at any time. Your report will be received by the responsible office around the clock - regardless of which utility company you are a customer of.

 

Information

Prerequisites

  • You have detected a power supply fault.

Documents required

No

Please note

No

Deadlines

No

Procedure

  • You report the fault online or by telephone.
  • The responsible authority initiates the necessary measures.

Processing time

The processing time depends on the individual case.

Fees

No

Legal remedies

There is no administrative procedure involved.

Legal basis

Unavailable

Links on the Internet

Address and contact information

Stromnetz Hamburg GmbH

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Keywords: Power failure Interruption of electricity Interruption electricity Electricity failure

Last updated: 09.02.2026