Altona District Office

Street social work Osdorf-Lurup

Young people who need support can contact street social workers. More information is available here.

Detailed description

Street social workers are there for you if you spend a lot of time outdoors, for example on streets, squares, or in parks. They listen to you, talk to you, and take you seriously.


They support you without judgment, and everything you discuss usually remains confidential. They also inform you about available support services and can accompany you to government offices, counseling centers, or other institutions if needed. They can also help resolve conflicts or cope with difficult situations.


Street social work is voluntary. You decide for yourself whether you want contact and what kind of support you want to accept. The goal is to empower you and help you in your daily life.

 

Information

Prerequisites

You are a young person, roughly between 14 and 27 years old.

Documents required

No documents are required.

Please note

There are no special considerations.

Deadlines

No

Procedure

  • You will usually find street social workers, for example, on streets, squares or in parks.
  • You don't need to register beforehand, you can simply get in touch.
  • If you wish, you can start a conversation or simply listen to what they tell you about their work and services.
  • If you wish, the street social workers will stay in contact with you and can refer you to suitable support services or facilities.
  • Together you can consider what kind of support would be helpful for you.

Processing time

The contact is ongoing and flexible, for as long as you need it.

Fees

The service is free.

Legal remedies

Not applicable

Legal basis

Section 1 of the Social Code, Book Eight (SGB VIII)


https://www.gesetze-im-internet.de/sgb_8/__1.html


Section 8 of the Social Code, Book Eight (SGB VIII)


https://www.gesetze-im-internet.de/sgb_8/__8.html


Section 13 of the Social Code, Book Eight (SGB VIII)


https://www.gesetze-im-internet.de/sgb_8/__13.html


Section 14 of the Social Code, Book Eight (SGB VIII)


https://www.gesetze-im-internet.de/sgb_8/__14.html


Global Guideline for Child and Youth Work Hamburg


https://www.hamburg.de/contentblob/117510/79e9c186b0981e98be6abd648790ff20/data/globalrichtlinie-2016-1-kinder-und-jugendarbeit.pdf

Links on hamburg.de

Address and contact information

Altona District Office

Department of Youth and Family Services
Department JA 2
Street Social Work Osdorf / Lurup

Mon 2-6.30 p.m., Wed 12-3 p.m. (Osdorf), Tue 2-6 p.m., Thu 12-3 p.m. (Lurup)

Bürgerhaus Osdorf (gelber Pavillon)

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Keywords: Straso Osdorf-Lurup

Last updated: 10.06.2026