District Office Hamburg-Nord

Street social work Dulsberg General information

Young people who need support can contact street social workers. More information is available here.

Detailed description

Street social workers are there for you if you spend a lot of time outdoors, for example on streets, squares, or in parks. They listen to you, talk to you, and take you seriously.


They support you without judgment, and everything you discuss usually remains confidential. They also inform you about available support services and can accompany you to government offices, counseling centers, or other institutions if needed. They can also help resolve conflicts or cope with difficult situations.


Street social work is voluntary. You decide for yourself whether you want contact and what kind of support you want to accept. The goal is to empower you and help you in your daily life.

 

Information

Prerequisites

You are a young person, roughly between 14 and 27 years old.

Documents required

No documents are required.

Please note

There are no special features.

Deadlines

No

Procedure

  • You can usually find street social workers on streets, squares, or in parks. You don't need to register beforehand; you can simply approach them.
  • If you wish, you can start a conversation or simply listen to what they tell you about their work and services.
  • Together you can consider what kind of support would be helpful for you.
  • If you wish, the street social workers will stay in contact with you and can refer you to suitable support services or facilities.

Processing time

The contact is ongoing and flexible, for as long as you need it.

Fees

The service is free.

Legal remedies

Not applicable

Legal basis

Section 1 of the Social Code, Book Eight (SGB VIII)


https://www.gesetze-im-internet.de/sgb_8/__1.html


Section 8 of the Social Code, Book Eight (SGB VIII)


https://www.gesetze-im-internet.de/sgb_8/__8.html


Section 13 of the Social Code, Book Eight (SGB VIII)


https://www.gesetze-im-internet.de/sgb_8/__13.html


Section 14 of the Social Code, Book Eight (SGB VIII)


https://www.gesetze-im-internet.de/sgb_8/__14.html


Global Guideline for Child and Youth Work Hamburg


https://www.hamburg.de/contentblob/117510/79e9c186b0981e98be6abd648790ff20/data/globalrichtlinie-2016-1-kinder-und-jugendarbeit.pdf

Links on hamburg.de

Address and contact information

District Office Hamburg-Nord

Specialized Office for Youth and Family Aid
Street Social Work Dulsberg

Mon 4-6 p.m., Thurs 2-4 p.m.

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Keywords: Straso Dulsberg

Last updated: 14.02.2026