District Office Hamburg-Nord

Care support point for children and adolescents

Do you have questions about care and social benefits for children and young people? The care support center offers individual and comprehensive care advice.

Detailed description

Care support centers are advice centers jointly funded by the statutory health and long-term care insurance funds and the City of Hamburg. There is one care support center for adults in each district and one central care support center for children and young people in need of assistance and care.



In addition to general information, you can also receive individual and comprehensive care advice upon request. The staff at the care support centers will help you coordinate individual steps and, if needed, provide long-term support.


They provide advice by telephone, in person, and through outreach.

 

Information

Prerequisites

  • The person in need of help or care is a minor.
  • They care for a person in need of help or care.

Documents required

The required documents vary depending on the nature of your request. The staff at the care support center will provide you with more detailed information.

Please note

There are no special considerations.

Deadlines

There is no deadline.

Procedure

  • They contact the care support center for children and young people.
  • You can arrange an appointment for a consultation by phone. If you prefer, the consultation can also take place at your home.
  • In a joint discussion, you will exchange information with the staff about your individual situation and your support needs.
  • The further course of proceedings depends on the individual case.

Processing time

The processing time depends on the individual case.

Fees

The consultation is free.

Legal remedies

This is a consultation service. No administrative procedure is involved.

Legal basis

Section 7a of the Social Code (SGB) - Book Eleven (XI)


https://www.gesetze-im-internet.de/sgb_11/__7a.html


Section 7c of the Social Code (SGB) - Book Eleven (XI)


https://www.gesetze-im-internet.de/sgb_11/__7c.html

Address and contact information

District Office Hamburg-Nord

Specialist Office for Health
Consultation Center for Seeing, Hearing, Moving, Speaking
Care support point for children and adolescents

Mon 8 a.m. - 12 p.m., Thurs 2 p.m. - 6 p.m.

Haven't found the right one yet?

To Hamburg Service startpage

Keywords: Family relief Nursing service for children and adolescents Care for children and adolescents Help in the house Child care base

Last updated: 16.02.2026