pick up ID card

You can usually pick up your identity card in person or through an authorized representative five days after receiving the PIN letter with your personal identification number (PIN). Collection can only take place at the customer center where the application was made. In addition to a transport PIN, the PIN letter contains an unlocking number (PUK) and a blocking password.
The PIN letter will be sent directly to your registered address. If you do not have a registered address in Germany, the PIN letter can also be sent to the responsible identity card authority. If you have indicated that the PIN letter should be sent to the responsible ID card authority, you will receive the PIN letter on the day you pick up the new ID card.
If you have not received a PIN letter, you can usually pick up your identity card about 4 weeks after submitting your application. In this case, collection is only possible in person and not with a power of attorney.
If a person is commissioned to collect them, they must identify themselves and present a written authorization for collection with the following statement: "Receive PIN letter from Bundesdruckerei". You can find a sample collection authorization as a link under the additional information.
You only need the power of attorney to collect your child's identity card if the child is 16 years of age or older.