Public legal information and comparison office
Public legal advice, ÖRA
The public legal information, ÖRA, offers legal advice on all legal issues by experienced specialists for people who live in Hamburg and only have a low income. The consultations are currently only taking place in the ÖRA main office (Dammtorstraße 14) by...
The public legal information, ÖRA, offers legal advice on all legal issues by experienced specialists for people who live in Hamburg and only have a low income.
The consultations are currently only taking place in the ÖRA main office (Dammtorstraße 14) by appointment, including those of the district offices. The ÖRA district offices are closed to the public until further notice.
The ÖRA also offers out-of-court dispute resolution
- in civil law matters for all natural and legal persons inside and outside Hamburg. Settlement negotiations in the case of a complicated legal situation and high amounts in dispute are led by special chairmen. The application suspends the statute of limitations. The negotiated settlements are enforceable titles.
- The ÖRA mediates in criminal proceedings if the accused lives in Hamburg.
- With mediation, the ÖRA helps in escalating family and inheritance law conflicts as well as disputes in work and business life. All mediators are certified (BAFM / BM). The offer is open to everyone and every woman.
Eligibility certificate for counseling assistance: The authorization certificate for counseling assistance from a lawyer in advance of legal proceedings, which may be known from other federal states, does not exist in Hamburg. Under the above conditions, advice from the ÖRA is possible in Hamburg.
Legal aid / legal aid: If a legal dispute becomes unavoidable, the ÖRA advises on the possibility of obtaining legal aid / legal aid. The advisors will also explain to you how you can find a competent lawyer for your specific case, as the ÖRA cannot represent you in court.
Important notes
Prerequisites
- low income and low wealth
(The income limits are based on the Social Security Code, twelfth book (SGB XII).
The calculation is made individually based on the personal situation.) - living in Hamburg
- Work in Hamburg and this employment relationship requires legal advice
- no lawyer is engaged in this matter
- no membership in trade unions or interest groups (e.g. tenants' association) through which legal advice can be obtained
- there is no legal protection insurance
Documents required
For legal advice, you must bring all documents pertaining to the legal case, as well as current proof of income and evidence of expenses (e.g. for rent and maintenance payments, necessary insurance).
Please note
The consultation of the ÖRA is currently taking place in the ÖRA main office (Dammtorstraße 14) only after prior appointment by telephone - telephone number (040) 42843-3072. In some district offices, counseling also only takes place by appointment. You can find information under the link "District offices of the ÖRA"
You can obtain information on out-of-court conciliation proceedings by calling +49 40 42843-4152 or on the ÖRA homepage (see links).
Complaints about advice in the ÖRA
If you have complaints about advice in the ÖRA, you can contact the ÖRA in writing: Brief description of what you did not like, as well as the date, place and, if necessary, a consultant or other person who was involved. The ÖRA will then respond.
Deaf people receive information via the email address Rechtsberatung.oera@soziales.hamburg.de
Procedure & Fees
Fees
The fees are based on the fee schedule for the ÖRA, which can be viewed on the homepage (see links). The specific fees can only be determined on site after reviewing the documents. This is not possible over the phone.
Downloads & Links
Address and contact information
Address
Public legal information and comparison office
Dammtorstraße 14 20354 Hamburg
Phone
Fax
Opening hours
The advice of the ÖRA takes place at the main office (Dammtorstrasse 14) only after prior tel. Appointments can be made: (040) 42843-3072. In district offices, counseling only takes place by appointment. Info: "District offices of the ÖRA"
Facility info
Note on the mailbox:
The ÖRA does not have its own mailbox. A personal throw-in is therefore not possible.
The mailbox of the “Joint Application Office of the Civil Justice Building” can only be used for conciliation applications : Sievekingplatz 1, 20354 Hamburg During your stay in the ÖRA, you are asked to wear an FFP2 mask to protect yourself and others. The hygiene rules that are still in force must also be observed.
Public transport
U2 Gänsemarkt, U1 / buses 4/5/19/112 Stephansplatz
Keywords: ÖRA, main office Public legal information and comparison office Mediation Arbitration Dispute settlement Approval request Quality procedure Advice slip Lawyer advice for low-income citizens ÖRA Legal aid Legal advice in the ÖRA Arbitration boards Ombudsman in HH
Last updated: 18.04.2024