State Office for Education and Advice

Child protection hotline

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Address and contact information


State Office for Education and Advice
Outpatient Emergency Service
Feuerbergstraße 43 22337 Hamburg

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Facility info

Public transport

U1/S1/S11/Busse 172/174/179/392 Ohlsdorf

Important notes

Please note

Do you have indications or observe that children or young people are possibly being neglected or abused? Then dial the number for the child and youth emergency service. The number is staffed around the clock.
You will help us if you are prepared to ask the following questions before you call:

Where does the child or young person live?
What do I know about the situation of the family and the children/adolescents?
Do I know other people and institutions with whom the family is in contact?

Even if you can't answer all the questions, give us a call anyway. We are grateful for every tip and make sure that the tips are followed up.

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