Landungsbrücken

Motor vehicle letter or registration certificate Part II, replacement in the event of damage, theft or loss

In the event of damage, theft or loss of the registration certificate part II (vehicle registration document), a new replacement document can be issued by the Landesbetrieb Verkehr (LBV).

Important notes

Prerequisites

The replacement document can only be requested from the LBV if the vehicle is registered in Hamburg or registered in Hamburg.
For vehicles that are not registered in Hamburg, the LBV can only issue replacement documents for a transfer to Hamburg. A clearance certificate from the original licensing authority is required for this. Please note that the transfer can only be made four weeks after the application. The reason for this is a legally prescribed procedure at the Federal Motor Transport Authority (KBA).
If your document is so badly damaged that it can no longer be clearly identified, you may need to take an oath to take out an affirmation.
If the document was stolen, a theft report must also be presented.

Documents required

Application documents
The following documents must be submitted to submit the application:

  • a valid identity card or passport with current registration confirmation
  • Proof of a valid general inspection (HU) (not necessary for new vehicles that are not older than 3 years)
  • Vehicle registration certificate (registration certificate part I)
  • If applicable, the damaged registration certificate Part II (vehicle registration document)
  • If necessary, report the theft to the police
  • the appointment confirmation
  • Certificate of inheritance if the vehicle owner has died
additionally in case of purchase:
  • the original purchase contract (in the purchase contract, the handover of the registration certificate Part II must be confirmed by the previous registered owner)
  • the registration certificate part I (vehicle license) with a valid general inspection (HU), if the vehicle is still registered.
additionally in case of loss:
  • the affirmation under oath
In case of loss, if the holder did not lose the document himself:
  • an affirmation on oath in lieu of the loser
  • a declaration of transfer from the holder confirming that the document was handed over to the loser before it was lost
  • Power of attorney for the application / issuance (see additional documents under authorized representative) in the original
In the event of theft, if the owner was not robbed himself:
  • a declaration of transfer from the holder, which confirms that the document was handed over to the stolen person

If an authorized representative submits the application on your behalf:

  • The original, legibly completed power of attorney with the legible color copy of the person granting the power of attorney’s ID. Note: The color copy must be marked “COPY”.
  • the original ID card of the authorized representative

Companies or associations must also submit the following documents:

  • a company/association certificate (e.g. an extract from the commercial register or an extract from the register of associations)
if an authorized representative for the company or association submits the application:
  • the legibly completed power of attorney in the original with the legible color copy of the authorized person's ID card according to the company/association certificate. Note: The color copy must be marked “COPY”.
  • the original ID card of the authorized representative

Document collection
Please bring the following documents with you when collecting:

  • a valid identity card or passport with current registration confirmation
  • the registration certificate part I (vehicle license) with a valid general inspection (HU), if the vehicle is still registered
  • the appointment confirmation

If an authorized representative submits the application on your behalf:

  • The original, legibly completed power of attorney with the legible color copy of the person granting the power of attorney’s ID. Note: The copy of the ID must be marked “COPY”.
  • the original ID card of the authorized representative
  • the appointment confirmation

Companies or associations must also submit the following documents:

  • a company/association certificate (e.g. an extract from the commercial register or an extract from the register of associations)

if an authorized representative for the company or association submits the application:

  • the legibly completed power of attorney in the original with the legible color copy of the authorized person's ID card according to the company/association certificate. Note: The copy of the ID must be marked “COPY”.
  • the original ID card of the authorized representative

If the registration certificate Part II (vehicle registration document) is damaged, no special appointment is required for collection as your documents will be handed over directly.

Please note

Please make sure that the document is not deposited with a bank or other financial institution because of a leasing or financing contract before you apply for a replacement! The cost of a replacement issue will not be reimbursed if the document is found later.

As a rule, a declaration in lieu of an oath (subject to a fee) will have to be requested.
You can do this in the following ways:
You appear in person:

  • the declaration will be accepted by you personally at the LBV

In the case of an authorization:

  • an oath issued and signed by the vehicle owner (must meet the legal requirements for an oath insurance)
    The authorized representative cannot take an oath to declare the loss on behalf of the vehicle owner.

Appointment booking for the application
An appointment with the LBV is necessary for the application. You can easily arrange this online under booking an appointment. Proceed as follows here:
1. Visit the website for booking an appointment (see link below) and select the service theft of vehicle documents or loss of vehicle documents under the service group Admission, private customers.
2. Use the location selection to display appointments at a specific location.
3. After selecting the location, use the calendar displayed to select a free appointment (date and time).
4. Now enter your name and your e-mail address for booking.
5. You will receive an email. Please confirm the appointment.

Please bring the appointment confirmation that you will receive with you to the appointment.

If you need new vehicle papers because the papers are damaged, please book the " Loss of vehicle papers" appointment.

Appointment booking for the pick-up
An appointment must also be booked to collect the document. To do this, proceed as described above, but in the second step select the service collection of the registration certificate part II . The appointment can also be made when submitting the application.

Please take the appointment confirmation that you will receive after booking with you when you pick it up.

Procedure & Fees

Processing time

If all the necessary documents are available, a new registration certificate Part II including Part I will be issued immediately in the event of damage. In the event of theft or loss, a new registration certificate can only be issued after a period of at least four weeks. The LBV will inform you as soon as the issue can take place.

Fees

Issuing a replacement document in the event of damage costs 32.00 EUR. If necessary, the costs for the acceptance of an insurance on oath may be added instead of EUR 31.30. The exact amount can only be determined on site using the complete documentation. The basis for the fee level is the fee schedule for measures in road traffic (GebOSt).

Choose one of 17 facilities ...

Enlarge map

Public Service Disclaimer

Please note: This service on hamburg.com uses machine translations powered by Google. Some content may not be translated accurately or reliably. The translations are constantly being improved. If you have any issues with Google Translate, please visit https://translate.google.com/support.