Documents required
Inspection of files and documents that serve to clarify the matter.
Please note
The home supervision (residential care supervision) advises:
- Residents of retirement and nursing homes, facilities for the disabled, their relatives, citizens with a legitimate interest or legal guardians,
- the operators of retirement and nursing homes as well as facilities for adult people with disabilities,
- the users and operators of day and night care facilities or
- Hospices and short-term homes, as well as outpatient care and nursing services
If the home supervisor (residential care supervision) detects deficiencies in a facility or an outpatient service, it advises the operator, arranges specific measures to remedy the deficiencies and can, in individual cases, prohibit certain people from working or prohibit the facility from operating entirely.
Any complaint will be dealt with anonymously upon request .