Landungsbrücken

Home supervision

The home supervision (residential care supervision) checks facilities with the aim of protecting the interests and needs of the residents and preserving their independence and personal responsibility as far as possible. It carries out controls and checks...

The home supervision (residential care supervision) checks facilities with the aim of protecting the interests and needs of the residents and preserving their independence and personal responsibility as far as possible. It carries out controls and checks the quality of the services - including the structural conditions and staffing levels.

Important notes

Documents required

Inspection of files and documents that serve to clarify the matter.

Please note

The home supervision (residential care supervision) advises:

  • Residents of retirement and nursing homes, facilities for the disabled, their relatives, citizens with a legitimate interest or legal guardians,
  • the operators of retirement and nursing homes as well as facilities for adult people with disabilities,
  • the users and operators of day and night care facilities or
  • Hospices and short-term homes, as well as outpatient care and nursing services
If the home supervisor (residential care supervision) detects deficiencies in a facility or an outpatient service, it advises the operator, arranges specific measures to remedy the deficiencies and can, in individual cases, prohibit certain people from working or prohibit the facility from operating entirely.

Any complaint will be dealt with anonymously upon request .

Procedure & Fees

Processing time

The processing time depends on the respective situation.

Fees

The amount of the fees is based on the fee schedule for official acts according to the Hamburg Housing and Care Quality Act.

Legal notes

Legal basis

Hamburg Housing and Care Quality Act

Downloads & Links

Public Service Disclaimer

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