Hamburg.com IASON page

Commercial complaint

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You can report information about violations by a business.

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Detailed description

If you know that a trader is violating a law, you can file a complaint with the relevant authority.

For example, you can complain about traders,

  • who have not registered their business,
  • who offer services without a commercial license (for example, broker license according to Section 34 c GewO),
  • which violate laws (for example the Youth Protection Act or the Occupational Safety Act),
  • who violate the Hamburg Passive Smoking Protection Act or

 

Information

Prerequisites

You are aware of an infringement by a trader or a commercial enterprise.

Documents required

Please include the name and address of the business or trader with your informal complaint.

Please note

Please direct complaints about unacceptable working conditions or issues relating to occupational safety to the Office for Occupational Safety and Health of the Authority for Justice and Consumer Protection.

Deadlines

no

Procedure

Submit your complaint to the relevant authority. Please refrain from submitting an anonymous complaint, as otherwise we will have no one to contact if you have any queries.

Processing time

no

Fees

No

Legal remedies

no

Legal basis

no

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Last updated: 08.10.2024