Landungsbrücken
Appointment required

Wandsbek customer center

Certificate of good conduct, for submission to an authority

Certificates of good conduct are often required to obtain official permits or to take up work with an authority. If you need a certificate of good conduct, your employer will inform you of this. Certificates of good conduct can be...

Certificates of good conduct are often required to obtain official permits or to take up work with an authority. If you need a certificate of good conduct, your employer will inform you of this.

Certificates of good conduct can be applied for at the registration office of the main and secondary residence.

If the applicant does not live in Germany: You can apply directly to the Federal Central Register in Bonn (Tel.: +49 228 99410-40) or via the German Embassy abroad.

Alternatively, you can now apply for your certificate of good conduct online. This online application service is offered exclusively by the Federal Office of Justice.
The district customer centers can therefore not provide any information or advice on online applications - neither by telephone nor in person.

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Address and contact information

Address

Wandsbek customer center
Wandsbek district office
Residential department
Schloßstraße 60 22041 Hamburg

Room: Kundenzentrum

Add to addressbook

Phone

115

Facility info

Mensch in einem Rollstuhl Accessible

If you would like to apply for an identity card, passport or children's passport, you can use an existing self- registration terminal (Speed Capture Terminal) in the customer center to capture the necessary biometric data (digital photo, signature, fingerprints).
If so, please allow a few minutes more time to collect your data before your appointment.
Note: You will not receive a printout of the digital photo.
There is no need to bring a passport photo when using the self-registration terminal.
It costs 6 euros to use.
Please speak to the case processing department afterwards.

The existing self-registration terminal (Speed Capture Terminal) can not be used for fishing lines and driving license applications. Please bring a passport photo (biometric) with you for these services.

Public transport

U1/Busse Wandsbek Markt

Important notes

Documents required

  • Federal identity card or passport
  • Address of the authority with file number and intended use
  • If available: confirmation of intended use.

Please note

From August 31, 2018, only European certificates of good conduct will be issued for EU citizens.

The certificate is sent directly to the authority.

People without a permanent address or homeless can contact the Hamburg-Mitte customer center.

Deadlines

No

Procedure & Fees

Procedure

You can make an appointment online or by phone.
The clerk forwards the application to the Federal Central Register in Bonn. The certificate is sent to the requesting authority.

You can also use the online service of the Federal Office of Justice (see links).

Processing time

Application takes about 5 minutes. Processing time 2-6 weeks.

Fees

13 EUR

Payment methods available

  • Girocard
  • Cash payment

Legal notes

Legal basis

Sections 30 et seq. Of the Federal Central Register Act (BZRG)

Public Service Disclaimer

Please note: This service on hamburg.com uses machine translations powered by Google. Some content may not be translated accurately or reliably. The translations are constantly being improved. If you have any issues with Google Translate, please visit https://translate.google.com/support.