Landungsbrücken
Appointment required

Customer Center Wilhelmsburg

Certificate of good conduct, for submission to an authority

Certificates of good conduct are often required to obtain official permits or to take up work with an authority. If you need a certificate of good conduct, your employer will inform you of this. Certificates of good conduct can be...

Certificates of good conduct are often required to obtain official permits or to take up work with an authority. If you need a certificate of good conduct, your employer will inform you of this.

Certificates of good conduct can be applied for at the registration office of the main and secondary residence.

If the applicant does not live in Germany: You can apply directly to the Federal Central Register in Bonn (Tel.: +49 228 99410-40) or via the German Embassy abroad.

Alternatively, you can now apply for your certificate of good conduct online. This online application service is offered exclusively by the Federal Office of Justice.
The district customer centers can therefore not provide any information or advice on online applications - neither by telephone nor in person.

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Address and contact information

Address

Customer Center Wilhelmsburg
Mengestraße 19 21107 Hamburg

Room: EG

Add to addressbook

Phone

115

Facility info

Mensch in einem Rollstuhl Accessible

Wenn Sie einen Personalausweis, Reisepass oder Kinderreisepass beantragen möchten, können Sie zur Erfassung der notwendigen biometrischen Daten (Foto, Unterschrift, Fingerabdrücke) ein vorhandenes Selbsterfassungsterminal (Speed Capture Terminal) nutzen. Das Mitbringen eines Fotos entfällt in diesem Fall. Die Nutzung kostet 6 Euro. Eine Sachbearbeitung ist im Anschluss aufzusuchen, Terminvereinbarung wird empfohlen

Public transport

S3/S31 Wilhelmsburg, Busse 13/151/152/154/156/252 Rathaus Wilhelmsburg

Important notes

Documents required

  • Federal identity card or passport
  • Address of the authority with file number and intended use
  • If available: confirmation of intended use.

Please note

From August 31, 2018, only European certificates of good conduct will be issued for EU citizens.

The certificate is sent directly to the authority.

People without a permanent address or homeless can contact the Hamburg-Mitte customer center.

Deadlines

No

Procedure & Fees

Procedure

You can make an appointment online or by phone.
The clerk forwards the application to the Federal Central Register in Bonn. The certificate is sent to the requesting authority.

You can also use the online service of the Federal Office of Justice (see links).

Processing time

Application takes about 5 minutes. Processing time 2-6 weeks.

Fees

13 EUR

Payment methods available

  • Girocard
  • Cash payment

Legal notes

Legal basis

Sections 30 et seq. Of the Federal Central Register Act (BZRG)

Public Service Disclaimer

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